Customer Ratings & Reviews

The crew arrived as scheduled and completed the installation in a timely manner. They answered all our questions, and were courteous and polite. Very pleased with overall experience.

The agents worked with me explaining where on the wall I wanted my TV mounted. They were very professional, friendly and great teaching thee functionality of the TV and the TV remote.

Geek Squad, was extremely professional and courteous! They did a great job mounting the tv!

I have used Best Buy install on numerous occasions. And I have not been disappointed. I encourage anyone who is not satisfied, speak to the installers communicate. If I ever had a concern or issue I have communicated with them directly, and we have been able to resolve any concerns. Set an expectation for how you want the finished project to look, prior to them, beginning work, and iron out any wrinkles. I have just been so pleased with the service at Best Buy offers.

The agents were very helpful and knowledgeable. They did an excellent job mounting my 86 inch tv in my living room, would highly recommend.

We cannot say enough good things about the two members of Geek Squad that came out to install our Samsung TV. Marco was so well equipped to handle unforeseen problems we had in our electrical setup. He showed his great character and patience in waiting until we got our electrical problems solved by an electrician. He had to come back after we had it fixed. I commend him and his co-worker, Tandy, for their excellent work and knowledge! We couldn't have asked for a more knowledgeable pair. It was a complicated and unusual setup. Thank you all.

The agents mounted my television, connected it to all my devices. They were professional and quick.

The agents dismounted and mounted my new TV in a very short time, as they were very efficient and completely professional. They also hauled away my old TV, which was quite helpful.

The 2 techs that came and mounted my TV were excellent. Very professional and polite. Wish i could remember their names because they deserve a big thank you. Great install job.

This tv mount / 75” tv wAs installed by Best Buy. I loved it. The salesman recommended we purchase the tec package because it was actually cheaper and saved us about $250 for things we were having them do and it’s good for 1 yr. It’s great! The guys came to put together my tv stand, installed the wire thing in my wall so you can’t see the wires, then installed the tv mount, mounted my 75” tv, connected everything up, got my cable working, gave me a quick lesson, took my Huge monster dinosaur big screen tv with them, They did everything from start to finish. When my husband got home from work he was able to relax. So convenient. We will do this all the time now. Highly recommend.

The techs were knowledgeable and professional. They took the time to answer all of my questions and make sure the setup and installation was done as I wanted.

The agents connected all my devices needed to run my TV. I was pleased with their efficiency, knowledge, and ability. They made sure everything worked well before they left.

The team that installed my TV was professional and did a great job.

Our Geek guy was awesome! He brought in our TV and went right to work. He was very friendly and very efficient. Setting the TV up to all the outlets and recepticals was easily completed and he knew exactly how to hook up the modem and Xfinity box. It would have taken us a week to do all that he did in minutes. Our new Smart TV exceeds any previous TV’s we have had. The price was perfect, the picture is amazing, everything works perfectly. The price to install our new TV was a little steep (it was half the cost of the TV itself), but we could not have done it ourselves. This was a most pleasant experience for us. Thanks so much for giving us such a great experience.

I am so happy that I paid additional money for Geek Squad to set my tv and equipment up. They did an amazing and professional job. Was done quickly and looks perfect. They techs were super friendly, polite, and very professional. Well worth my money. They set everything up and all I had to do was click the remote. Even got my apps set up as well. Doesn’t get any easier than that. And I know my equipment is set up correctly and working at its best possibilities. Looks beautiful and so professional. Perfect! Pay the money and let them do it right.

Great Service from the Geek Squad Techs. They had my new mount and 55” TV set up in about 30 minutes. Very polite and knowledgeable.

We already had a mount on the wall. Geek Squad came out and set up all the channels for us. Service was great. The Geek guys were extremely nice and professional.

I can honestly say the delivery, unboxing and wall mounting of my large (and HEAVY) tv was the BEST installation experience I have had from any retail company. Justin & his team showed a professionalism and friendliness that went beyond just getting the job done. Even though there were problems with the television itself, he made sure we were taken care of by arranging a replacement, and coming back to complete the job himself. I wouldn't hesitate to use Geek Squad for ANY delivery & installation job after his excellent experience. I only wish other companies showed this kind of dedication and respect for their customers.

The agents you sent where VERY PROFESSIONAL and KNOWLEDGEABLE It was Great to deal with people that actually knew what they were doing GREAT JOB

This is not our first experience with mounting. We have always chosen this service because they are professional, clean up afterwards and have always taken the time to do the job correctly. In this case they discovered the existing mount was not going to work. They went back to store and returned with the right mount which was a roundtrip of about 40 miles. Very pleased with the outcome.