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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1468 Showing 29,341-29,360 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great for any TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an awesome job! Our tv looks great! It is perfectly centered and all of the cords are run behind the wall! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the service person was very courtesy, helpful and efficient. he did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the hanging bracket and my TV's. Above and beyond, excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job installing my 75”LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad showed up and did everything they said they would do and even adjusted my bill for something that didn’t need to be done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefer Geek Squad to the 3rd party you hire for all installations, both electronics and appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was like a racing pit crew, we would have never been able to mount it as well or as fast. Job well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrived within the time agreed to. Team was courteous and I am happy with the service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It nice after I got the wires put together only thing you can’t get to the back of the tv after it up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The second time around, was much better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad had to come back to fix the mounting. They were able to re route cables so the tv could lay flat and they fixed the cable hookup to right HDMI port.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that they were on time, did what was needed, and cleaned up afterwards.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek Squad, beware of hidden charges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I told the geek squad three times I wanted them to hang my TV on a brick wall and was only charged the regular price of $250. When they came to my home to install it on the wall they wanted to charged me another $150 to hang it on the brick wall. Three times I said I'm gonna hang it on the brick wall and no one told me different, untill they were at my house and installing the TV. That's so not right. Get your act together geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very polite and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen that came here to install night TV and set it up were very professional and polite. They were quick and did not leave a mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Quality at a reasonable pride

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying out several other sources and brands of wireless headphones, the Sony set which was on sale proved to be of superior quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean and efficient…knowledgeable…friendly….customer oriented. Have used then for 10 years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were extremely knowledgeable and friendly and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job mounting 3 TVs. All look great and they cleaned up all of the cable mess behind the furniture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and very professional tech - knew exactly what to do and relate the solution to the customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Multiple TV mountings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installers were extremely professional and efficient. They cleaned up and took the boxes with them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All Eyes In

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was awesome and the new look has been great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the service I received. Great customer service, friendly and knowledgeable.

    I would recommend this to a friend
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