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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1469 Showing 29,361-29,380 of 38,694 reviews
  • Rated 4 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It nice after I got the wires put together only thing you can’t get to the back of the tv after it up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation is a cinch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marco was on time and did the install by himself. He answered all our questions and helped with setting up some of the stuff like casting our phones on the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were extremely knowledgeable and friendly and did a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was satisfactory. Arrival was timely and there was minimum supervision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job of installing my new 75" TV. Everything works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Broken ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kacey was very knowledgeable and handled my problem very professionally, a true asset to Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very professional an knowledgeable. He arrived on time and knew exactly what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast frendly and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started off with a pleasant hello. They took thier shoes off without being asked. Thank you for noticing the just shampooed rugs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv mounting great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an outstanding job setting up and mounting our television. I would recommend them to insure the work is done correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job setting up the TV and sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek s we had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best took time to exsplain and put the tv in wall very safe and perfesonal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Record Time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a busy day and the geek squad didn't keep me from it because they were on time and got the job done in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All Eyes In

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was awesome and the new look has been great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly. Very professional installers. I would use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted the tv and double checked the angle. They also set up the WiFi connection for Netflix and YouTube.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic all the way through. Taylor the Store GM was just awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We comprimised on the TV height...he wanted it lower, I was concerned that with the lower height the table in front of the TV would interfere. He agreed to raise it 1".

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came to install were professional, knowledgeable, and did an excellent job. Cleaned up nicely after themselves, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad made short work mounting my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes the agent mounted my TV. It was a larger TV. Looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestGuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Communication, on time and worthwhile. Nice to have this service

    I would recommend this to a friend
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