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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1471 Showing 29,401-29,420 of 38,694 reviews
  • Rated 5 out of 5 stars

    Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great they connected it perfect I would keep buying my geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that showed up to hook up everything were great. Very friendly and courteous. Felt like I knew them personally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very satisfied with the Geek Squad installation of our new TV! Very professional job done and it didn’t take too long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who installed My bigger TV mount to the wall did an excellent job . It looks so sleek with no wires hanging down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time installation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got me set up in no time. Could not have done it myself, period. Set up and working fine. Well worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installatin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my TV efficiently and arrived promptly as scheduled

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my TV with ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best most efficient and professional team of installers. Pleasant to deal with. Very patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did my TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team kept in touch before arriving, and did a great professional job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks did well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks did well mounting my TV in the bedroom. Looks great and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job by geek squad employees. Great customer service experience. Very knowledgeable and very polite and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great & very professional. Fantastic job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They made it quick and easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set it up quick, took them longer to catch up and see how they were doing then to mount it. But it was worth the wait.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff and perfect work!!! They came on the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician prompt, efficient and technically skilful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first time using the Geek Squad - Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were absolutely great!! These guys cared and answered all questions. Our first experience with them and it won't be the last!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very helpful team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy agents were very fast and helpful, they arrived on time and were very friendly and courteous ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Maytag washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery personnel delivered and installed my washer correctly and ahead of schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome. Brain is the man !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend Best Buy Geek Squad to anyone. I was very impressed & satisfied with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knows their stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was awesome. They were fast, efficient and went the extra mile to make me happy. Very professional and friendly.

    I would recommend this to a friend
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