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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1472 Showing 29,421-29,440 of 38,694 reviews
  • Rated 5 out of 5 stars

    Prompt and Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There isn’t much to say about the geek squad other than they come get the job done and make sure you’re satisfied before they leave!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Geek Squad . . . exceptional attention to detail!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were extremely thorough and quick. Will definitely use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the mount and TV in a professional manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeremy from Geek Squad was amazing! He went above and beyond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our Third Sony wall mount system. Each one is different. Really like this one for flexible use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job of working through the right height and location.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Communication was good although the news was not. Product was not yet available for delivery. Agent called back late in the day and said they just picked it up and made quick delivery / install.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent buy, the customer service was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were very knowledgeable and helpful

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount I originally purchased wasn’t the best fit for my tv. Thank goodness they had one in the truck that was

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best installation experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service team. Clean and respectful. Knowledge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Team and support person. Excellent customer Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very friendly and courteous while explaining everything they were doing and making sure it met my standards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Suzie's on top of it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad, led by Suzie, exceeded our expectation while installing, connecting and providing instructions for our new LG tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounted … was damaged ( not installers fault) My problem was getting rescheduled

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great group of professionals!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it! They are always quick, nice, and professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV wall mount & sound bar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wall mount was already there from previous installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative was very understanding of my concerns and instructions. Quick and clean installation, Very satisfied,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy personnel did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was helpful, knowledgeable, and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My security up grade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very pleased with Eddie and his team. And any time I need any more service I hope he is available.

    I would recommend this to a friend
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