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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1474 Showing 29,461-29,480 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great installation team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team. On time, knowledgeable. Pleasant to talk to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Set-up service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from Best Buy did a great job mounting and setting up our new Samsung TV and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job mounting our tv! WE love using this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These Geeks are Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys respected my home, were quick and thorough, and patient showing me how to use the products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying my LG tv and the sound system gives it that theater feel the only thing is missing is the pop corn and a beer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good workers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came were so great, very considerate, asking permission to move a piece of furniture that was in their way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed TV in a little amount of time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squads were very nice and awesome to work with.,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took 2 trips to our home to get it right. Team struggled to center the TV and hang it at the height we requested. Thankfully the TV covers all of the holes in the wall.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech communicated well prior to arrival, arrived in time, and performed a perfect clean install. I couldn't be more happy with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was fast and great setup. Excellent service and good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad was quick and neat as well as beingpol

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and mounted the TV correctly and quickly. The gentleman was neat with his work and cleanup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Big Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, was on time and contacted me several times to give updates of arrival time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did great job installing my android tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my android tv and made all the connections. He also all my connections.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2 remotes?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everthing worked out great except, the techs were not able to sync my firesick with the tv remote. I have to use the 2 remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Swivel-Mount Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, on time arrival, COVID-19 protections, cleaned up when finished ✅

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv looks awesome on the wall! Workers were very patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great communication every step of the way. Friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Boys !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great work! Sales and service were very good. I am very happy with these guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the installation. The geek squad did a great job at making sure I had what I needed and even made the mount I already had work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who showed up to install my 75" tv were great. Got it hung exactly where I wanted. Highly recommend the geek squad

    I would recommend this to a friend
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