Explore the latest Back to School techShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1475 Showing 29,481-29,500 of 38,694 reviews
  • Rated 5 out of 5 stars

    quick and efficient install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were timely neat and tidy, very courteous and helpful. Very happy with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great communication every step of the way. Friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and brackets installed on the wall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my 56" TV on the wall in short time. With the remote set. Clean install. No miss drills

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Heavy Duty TV Mount.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV Scan. Very Sturdy. Worth the money. I am going to buy another for my room TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Q and B were on time. They followed COVID protocol and did an excellent job!! Great customer service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set up our new TV and gave us instructions on how to use it with Xfinity. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop for my wife's work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not yet received the laptop but with all the reviews that I have read on it, I know that it will fit the purpose that I bought it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was great!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so worth it to have the TV and soundbar delivered, installed, and operating when they left!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the geek squad service. They take good care in mounting and making sure it is balanced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD WENT OUT OF THEIR WAY TO MAKE IT SIMPLE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    COULD NOT MOUNT ON WALL BUT VERY HAPPY WITH THE TECKS THAT SET US UP THEY ARE THE BEST IN MY BOOK

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my 2 tv's very quickly! I would definitely recommend them to family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were courteous, timely, clean, and finished their work ahead of the estimated time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Total Tech installer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was not the most polite person. He is receiving 3 stars only because he installed the TV. He really did not want to install the sound bar, so I told him I would install it, which I did. I understand he would not run power cords behind the entertainment center but he should have still installed the bar without me letting him off the hook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional,on time ,quick,friendly and answered all my questions and probably saved us a lot of aggravation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both guys did a good job and I’m satisfied with wall mounting. One of the guys didn’t put covers on his shoes that i didn’t like.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took 2 trips to our home to get it right. Team struggled to center the TV and hang it at the height we requested. Thankfully the TV covers all of the holes in the wall.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very quick and friendly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very nice and quick. I was very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount grear

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For all the women who don’t want to ask a man… get this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I sat and watched them

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did all the work and cleaned up the mess when they were done. I watched football 5 minutes after they were done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 3rd party

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd party was great again idk why bedt have better 3rd party services than their own employees

    I would recommend this to a friend
Sponsored