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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1479 Showing 29,561-29,580 of 38,694 reviews
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad arrived on time and were ready to install as requested. They knew what they were doing and did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad seem to have the ability to help find solutions and teach how to use each item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was so friendly and professional. They came in the time they said they would and installed my TV in record time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installers did a great job and made sure it was centered and level to my approval.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were prompt and very friendly. Left makes on the wall and could have cleaned up a little better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a wonderful job and then some mounted the TV and the soundbar and synced everything together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Andre is the Best Tech @ Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andre, my Geek Squad Tech, did a great job installing my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs came in & in no time had the tv up & running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys came and mounted my tv. They were very polite, and helpful. Went above and beyond my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean and polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a Great Job. I had the mount a soundbar after. Thank yo

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, on time and mounted the TV just right, even on a complicated fireplace.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, easy to schedule.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were great! So easy to schedule. Cost was high and I had to buy accessories that I didn’t know about until the time of install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed two TVs very efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always rely on Geek Squad for these matters. And they are always courteous, professional, efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t say more about the installers. Extremely friendly and courteous actually wore removable booties while in the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly competent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents didn’t leave until all of our questions were answered. Very friendly, knowledgeable and respectful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the BOMB!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that came to my home was amazing! He was very courteous and professional.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad Wall Mount Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly customer service. However, I will have to schedule another call due to: TV stopped working 2 days after mounted on the wall. My TV was still under warranty so I was able to have it serviced at no cost and now works again. Samsung advised on the next installation to make sure no pressure is applied to front of screen to place bac on the Wall Mount. I think I will have to pay for this service again and that is the part that makes my rating a 3.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Santana

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This guy's are good , just want them to have more information about equipment will be better, i can do same they did (surf the web) but overall friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation for them.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job of installing and running the wires inside the wall. They really know what they are doing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very effefficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job and great work Knowledgeable workers Friendly and very polite

    I would recommend this to a friend
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