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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1482 Showing 29,621-29,640 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great service for TT Members

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting service is awesome and free for Totaltech members

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents had excellent customer service and were pleasant!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad Ryan did a great job mounting our TV. Thanks for the great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad were very professional, easy to talk to and knew exactly what they were doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set-up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in time window, Very personal. Did an efficient set-up with no complaints on my part. Glad I had them do it. Worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting my tv. Completed the job quickly and were friendly in the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting my tv. Completed the job quickly and were friendly in the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install my TV quickly and amazingly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected everything for me great service would recommend to anybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ari is the man!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ari did a wonderful job! Thanks for going above and beyond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both services tech . Outstanding service I only use the squad for my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad from the Macedonia location were great! Very knowledgeable and neat. Can’t wait to have them install more items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Def a good choice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went very well. Would absolutely recommend these guys again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv mount worked as described. No issues on mounting my 65in tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GO Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad help me out with selection to fit the size of the my new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 70 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful work mounting 70 inch Sony TV as well as Frame TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service company delivered and installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technician was able to get the job done quickly and efficiently!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job amounting My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were fast and efficient, very friendly and showed respect to my home and myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the service I received and will continue to use this service. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed and mounted TV and sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian and his partner did a perfect job! They are both very knowledgeable and helpful with anything we asked about.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Issues with Best Buy Recommended Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted without issue. Installers were friendly and professional. My issue was the fact that I bought Best Buy’s recommended mount for my TV when I purchased it. But the installers said the mount would not fit and I was forced to buy another Very expensive mount on the spot. If I didn’t my TV was not going to be mounted.

    No, I would not recommend this to a friend
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