Customer Ratings & Reviews

The agents mounted and connected our new smart tv in a timely manner.

It worked! Geek Squad installed it within 30minutes.

Awesome stand. Very high quality and durable. Been using it for a couple of years. Extremely happy

High quality product that satisfies my home entertainment needs.

This crew was on point. They took the time to explain things to my MOM since it was in her room.

Tv and sound bar mounted on the wall. They geek squad did a great job, were efficient, professional, and courteous. It looks great!

Mykeal Morgan was amazing. He made my experience easy and fast. Thank you

Our designated time was between 11 and 3. 3:00 came and went with no updates. I called and got transferred several times, had to refund my info several times and spent at least an hour and a half on hold off and on.... Was told they got held up at the previous job. 5:00, still nothing..... Called again... After much of the same thing as the first call I was told they had no way to get in touch with anyone to find out what was going on...... 7:00, save thing.... Around 8:30 I was still on the phone door the 7:00 call.... The truck and can drove up.... The driver of the truck got our and was immediately defensive and extremely rude!!!!!! When the driver of the truck started getting rude, the driver of the van just turned around and got back in the van, as of to say here we go again... We told him it was too late to do install so he just brought the TV in and left it. Rescheduled for the following week.....On one of the calls, I was told to reach out by email to the person the next day and he's see what he could do about some reimbursement of the ridiculous amount best buy charges for delivery and installation. I emailed with all of this info only to get nothing for all inconvenience and disrespect. Save your money and fund sometime else to install your items. EXTREMELY DISAPPOINTED!!!!!!! We do love out tv once it was finally installed......

The agent came to my house, mounted the item, left my house.

I would highly recommend the Geek Squad. They were professional and completed the installation with expertise and efficiency .

The guys that came to mount our TV were very professional. They explained everything. They also answered all our questions.

My tech went above and beyond to install my TVs and ensure that my sound bar work

Excellent service. Very polite. Well done service.

Everything was done as expected. He arrived on time and got the job done quickly.

The serviceman was fast, efficient and very professional.

The agents set up the TV after mounting and removed the old TV and hauled it away

I've been using Geek Squad for setting up my entertainment system for years. They are always knowledgeable friendly and great to work with.

The bracket went up easily for the 55" TV I purchased, Instructions were clear. I believe it would support all sizes up 65"

This item is good. I bought to hold a 75" tv screen. It is difficult though to reset tilt due to tv size. I cannot reach behind it!

Mike and his helper did a great job explaining the process! The install looks great and we are happy with the service!