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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1489 Showing 29,761-29,780 of 38,694 reviews
  • Rated 5 out of 5 stars

    On time and professional work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was on time and called before they arrived. Both geeks were courteous and professional. I highly recommend using the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a tech support package and love it! Geek squad are excellent at what they do, always respectful, and never leave a mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my 75 inch TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my 75 inch tv quickly and were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick and expert at mounting 55” TV and helping set up remote. Friendly, kind, professional service!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad is expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came to my house, mounted the item, left my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding, professional and courteous service. I am glad that I called them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home install went very smoothly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In home install went very smoothly! The Team was very nice and helpful. On time and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job of mounting the tv. I have no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Curtis did an awesome job in installing my television and explaining everything to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only good thing Best Buy can deliver on. Geek Squad Steve and Dave are the best!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job! Friendly, professional, courteous, on time, appreciate the Service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents did a great job on mounting my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much too say. He did great job. Just feel he could of helped a little more with set up. I had trouble finding thing out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad service was excellent. TV was mounted in no time and very knowledgeable about LG TV and Apple TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jen came to my house and she was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was prompt and great customer service. Jen did awesome! Taught me how to use my tv and connected it to the internet, cable box, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent was expedient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was beyond professional! Helpful, made sure I understood my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great svc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV i ever bought. Picture clarity is outstanding bought. And the price was outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in, on time, and mounted the TV. They were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good size tv for the bed room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great informed agents. Explained everything I needed to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very knowledgeable and friendly. Arrived at scheduled time and made sure all devices were working before leaving.

    I would recommend this to a friend
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