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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1496 Showing 29,901-29,920 of 38,694 reviews
  • Rated 5 out of 5 stars

    They did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were Exceptional with doing their job. They cleaned up their mess and was fast friendly and on point

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my 55" TV quickly & effortlessly & explained everything to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service, very courteous, always kept us in the loop on their time to arrive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were on time and provided exceptional service! They are welcomed here anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent set up service. Jared and associate were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that came in was very professional and extremely nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install my TV very quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tool man who came out to install my TV on the wall the very good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good fit well installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good fit and well installed by Geek Squad folks did not expect to need this old mount replaced and they had this with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. The wrong type of service was scheduled so they helped us get it figured out and set everything up for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was efficient and very helpful. The mount was well placed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great installation job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect job. Did not make a mess. Very professional. I highly recommend the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cement wall mount- excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount is excellent and the installers were AWESOME

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install my TV quickly.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad technician delivered and mounted my tv on the wall. They centered it perfectly and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was thorough and quick. He also explained how the unit works and what to expect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a feat job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that brought and mounted our tv were great. Very friendly and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came & they concurred! Looks great. I hope to have Geek Squad on all my Best Buy purchases.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two who installed did an ok job, however, they had to borrow tools from my husband--which he didn't mind--but was surprised they would not have come prepared. All the wires in the back were sort of looped around each other and ended up falling down below the TV after they left & my husband needed to coil & tie wrap them. Installation was ok--everything works fine--just not the quality of work we have seen on other items delivered and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless install with a really sturdy mounting job,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my tv fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were knowledgeable, and nice. I would recommend them to somebody else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount was a universal and stable efficient mount that fitted my new television perfectly.

    I would recommend this to a friend
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