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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1498 Showing 29,941-29,960 of 38,694 reviews
  • Rated 5 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good and careful work patient and explain all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by the Geek Squad. Technician arrived on time and installed the TV promptly. Did a superb job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time, well done, took old tv. very help full...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greek Squad installed my tv in a timely manner . T

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They connected my tv to the cable box and blue ray player. However the did not connect the home vet they did not connect the speakers system which was purchased from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kenny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my TV without any problems it was working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very thorough work by installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation experience by the installers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product fit very nice and hold up very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great definitely would recommend, and use again, very polite, fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very knowledgeable and install my project perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is AWSOME!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent wall mounting. I can always count on BestBuy to do a great job. I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed our 86” flat screen on a swivel mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dude was great! Did an awesome job! I do t know what else to say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job of mounting my 65" TV. They were very nice and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and hooked everything up for us

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice work on the installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were pleasant and careful, and the mounting went smoothly. The extra $100.00 for mounting "over the fireplace" was not justified,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Favorite!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Perfect! Geek Squad had TV up in 15 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    prompt and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents were prompt & courteous and delivered excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv expertly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent went out of his way to make an unusual installation work the best way it could for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job mounting my 70” TV. Very professional and helpful, glad I chose this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount is a great mount for anyone who wants full motion for their TV. We used this one for our conference room and it’s great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to mount my TV, were very professional and they explained everything to me. Thank you Juan and John

    I would recommend this to a friend
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