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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1500 Showing 29,981-30,000 of 38,694 reviews
  • Rated 3 out of 5 stars

    Geek Squad Installed Our New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Samsung 75” TV per the Best Buy Reps recommendation and had the Geek Squad install it at my house. The Installers were friendly and professional but the TV didn’t work as described for more than an hour and I have now had the Geek Squad back to my house 4 times in 2 months. They have even installed a new TV with the same results. Great pics but doesn’t communicate well with YouTube TV. Now I’m told this is a known issue….

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys a pros. They came to my house and had everything up and running within a half hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were quick and helped us position the TVs in the rooms. Friendly installers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my tv was awesome. They made sure everything was accurately working before leaving..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geeks arrive.. geeks depart.. everything works well.. accolades to geeks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad did a great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad were here on time. They did a great job installing my tv on the wall. And they were very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Knowledgeable and courteous! A good deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great at solving all problems, very courteous and competent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by the technicians that came out, would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great and did a complete job. They were polite and on time. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" TCL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    75" tv was just right for me! Price was also right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installers are Pro!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing install! Very professional! Geek Squad went above and beyond to insure perfect placement

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and friendly. They explained the features and took away all the boxes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fine quality mounting system. Professionally installed by well qualified Geeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So worth it!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing people they did an easy and fast job. We were so pleased with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set everything up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a sturdy wall mount for our TV. Great guys setting it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The TV was mounted to the wall with mount unit.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was respectful and helpful. The TV was successfully mounted to the wall. The service was 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, nothing but impressed by the whole service start to finish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding. Josh was fantastic, knowledgeable, and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job thank you, everyone was nice and helpful ok

    I would recommend this to a friend
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