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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1502 Showing 30,021-30,040 of 38,694 reviews
  • Rated 4 out of 5 stars

    Mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid premium but he did basic and never mentioned a price adjustment. He did a quick job and it was great but I had to call Best Buy to get a partial refund on my own inniative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job, we’re very professional, and cleaned up everything. I would recommend their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big TV and big problems, but not for Geek Squad. Great work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my wall TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very respectful and knowledgeable about the installation and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer sevice. Technician went Above and beyond

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad guys were great and friendly. they were quick and neat.great job guys. yes I would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job installing my 70” TV. Friendly, courteous and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 443 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound on this TV. Also perfect size for the bedroom! HDIs perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivered fast and kept me notified

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Respectful of property, kept us notified.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and professional! They listened to my suggestions on mounting and were in and out within 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived as scheduled. Took their time to do the job correctly and was patient in explaining the placement of the TV and audio equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time Geek Squad has mounted my TVs to the wall. I am very happy with the finished results both times. thanks so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Satisfactory Install by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and everything was left working and in perfect order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installe.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new 82" TV. Had geek squad install this mount and TV. Great design very slim fit to my wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was great! 2 guys, aaked exactly how high I wamted it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks !

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys have done several installs for me and always do a great job !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first smart TV. Geek squad installed and connected everything and answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a fantastic job on this tv and excellent customer service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV and set up apps, etc. Did a good job and were pleasant and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mount!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mount since it allows you to get behind the TV to use the HDMI and USB ports.

    I would recommend this to a friend
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