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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1503 Showing 30,041-30,060 of 38,693 reviews
  • Rated 5 out of 5 stars

    MR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT HELP TO MOUNT TV, THIS WAS JUST WHAT FIT MY WALL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an amazing job hooking up the tvs and left it perfect with no cords showing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very good. Completed the job neatly and quickly. Professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery went well. Guys had all necessary tools. They were done faster than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad does such a great job. Always on time and they make sure you are completely satisfied with the job before you leave.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted tv to my wall I would of given a 5 star unfortunately the agent didn't give any space for my other devices that connects to my tv like blue ray, playstation and so forth. My furniture that sits right underneath theres not even 2 cm space in between and didn't even ask if he should hook up my devices... I thought that's why I have membership and paid for the service. So disappointing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TVs quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent servive, very professional and friendly guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv quickly and provided information during the process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Satisfactory Install by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and everything was left working and in perfect order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came at appointed time with all necessary protective gear. Got it done in a professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a fantastic job on this tv and excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was great! 2 guys, aaked exactly how high I wamted it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    they overcame obstacles in mounting my TV .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told to have an electrician install an outlet behind the TV. I was not told where to place it. As a result the outlet was placed to close to the center and covered by the mounting bracket. a complete waste of time and money, it was useless. the geek squad could have moved it but didn't. Instead they ran a longer electric cord and hide the wires in a tube. I asked for an adjustment in price and was told there would not be any. I remain unsatisfied after spending over $3,000 for a Tv and sound bar

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for uploading your review. It's exciting to get a new TV. I'm sure you've been looking forward to catching up with your favorite shows. Generally speaking, our Agents would not be able to modify the electrical outlets in your home. I apologize if clear instructions on placement needs were not provided to you. If you have any additional questions, please don't hesitate to connect with us at (800) 433-5778.

  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have mounted several TVs and sound bars for me. They are tremendously professional and do excellent work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer sevice. Technician went Above and beyond

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected everything perfectly and answer all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivered fast and kept me notified

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Respectful of property, kept us notified.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the pleasure of meeting the agents that installed my unit and connected all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    card SD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price and was ready for pick up although the other case was overpriced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the wrong sized wall mount and geek squad ran to store and pocked up yne right one.

    I would recommend this to a friend
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