Customer Ratings & Reviews
- SKU:
- 5948506
Customer reviews
Rating 4.6 out of 5 stars with 38694 reviews
(38,694 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
SAMSUNG TV'S 55 AND 65 INCHES
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Greek Squad mounted two TV"S Very quickly and communicate very well.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My installer was wonderful!!!!!!!!!!!!!!!!!!!!!!!!
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation service team did a great job. Fast and efficient with no hassles.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very thorough and professional job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a 49" tv mounted. The tennis were thorough, professional and kind. They even have us tips on how to use our smart tv
I would recommend this to a friendRated 5 out of 5 stars
Quick and easy installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents kept me informed of their arrival and installed the tv quick!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Best service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did it fast and sufficient, and were super nice!!
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent customer service!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were friendly, knowledgeable and willing to follow through difficulties to make sure everything worked.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Professional and fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They came at appointed time with all necessary protective gear. Got it done in a professional manner.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Fast, friendly, professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they were great. called to say they could be there early, were very courteous.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were very professional. They did an excellent job with our TV install
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Tv mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect! Just what we needed for our game room!!!!
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friendRated 5 out of 5 stars
Impressive install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the pleasure of meeting the agents that installed my unit and connected all my devices
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had the wrong sized wall mount and geek squad ran to store and pocked up yne right one.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 3 out of 5 stars
Ok service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent mounted tv to my wall I would of given a 5 star unfortunately the agent didn't give any space for my other devices that connects to my tv like blue ray, playstation and so forth. My furniture that sits right underneath theres not even 2 cm space in between and didn't even ask if he should hook up my devices... I thought that's why I have membership and paid for the service. So disappointing.
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friendRated 5 out of 5 stars
Good job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad installed my TV and did a fine job. Very professional and very nice fellows.
I would recommend this to a friendRated 3 out of 5 stars
Cw
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had total tech for 4 years and now you are not including tv mounting Manager said that Best Buy in store can help and in store they said online will help I got a run around Seems that without that included doesn’t make sense for me to continue to be a loyal customer
This review is from TV Setup & Mounting, 55” or Smaller
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek squad delivered and installed my tv perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great tv and great service from Best Buy couldn't be more pleased
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with service. They came, work done and no complaints
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have mounted several TVs and sound bars for me. They are tremendously professional and do excellent work!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 3 out of 5 stars
they overcame obstacles in mounting my TV .
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told to have an electrician install an outlet behind the TV. I was not told where to place it. As a result the outlet was placed to close to the center and covered by the mounting bracket. a complete waste of time and money, it was useless. the geek squad could have moved it but didn't. Instead they ran a longer electric cord and hide the wires in a tube. I asked for an adjustment in price and was told there would not be any. I remain unsatisfied after spending over $3,000 for a Tv and sound bar
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for uploading your review. It's exciting to get a new TV. I'm sure you've been looking forward to catching up with your favorite shows. Generally speaking, our Agents would not be able to modify the electrical outlets in your home. I apologize if clear instructions on placement needs were not provided to you. If you have any additional questions, please don't hesitate to connect with us at (800) 433-5778.