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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1515 Showing 30,281-30,300 of 38,694 reviews
  • Rated 5 out of 5 stars

    Awesome Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very specialized in their service. It was apparent they take great care in customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall, the setup was professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was easy and professionally installed. He gave great advice and took his time for our understanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed 2 TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John was awesome and curtious and so professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV WALL MOUNTING!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was exactly wanted I asked for. Everything was installed professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad mounted my TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived on time and did a professional job mounting my new TV. Very pleased with ther service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in did what needed to be done and left. They also carried out the trash with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The the experience was beautiful, and very the people that came were very polite and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an exceptional job. !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freddie & Rob were total professionals. Superb knowledge. Great customer service !! Very pleased !

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Well Done... Sort Of

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was on time, professional, and communicated the installation process. All that went well. What didn't is he was unable (?) to install the power cord behind the wall. We already have multiple cables running behind the wall. I realize it would likely require more time, but couldn't understand the inability to make that happen. More recently, we've discovered the TV indicate no power source on the HDMI1 input after several hours.... unsure why.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 65 inch OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one month, all is excellent with unit including surround sound with Denon 5.1 system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect geek squad from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable technicians, resolved an issue with ease during the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ken was so nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great agent, Ken. Helped me pick the perfect height

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t say enough about their cleanliness, helpfulness and knowledge of the product. Couldn’t ask for more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Professional service team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived early did a great install and did a very thorough walk thru. Only one minor problem they hung the TV a little higher than I wanted but they were eager to make it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had my hard drive cleaned and added more gbites.they are the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were both excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job of mounting our Samsung TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dudes came in and knocked the job out in like 10 minutes. Cleaned up after & left. Worth it if you don’t feel like diy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T V installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked out great for our 70 in. television . T.V fit perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came to install my newly purchased TV. They were on time, nice, and did a very good service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed my new Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install went ok I guess ,so I really don’t have 50 words to say about this installation

    I would recommend this to a friend
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