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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1519 Showing 30,361-30,380 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad is the Best in installing wall mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs mounted tv in a highly proficient and perfect manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a TV mounted with the cords hidden. The work was professional, quickly done and they cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and recommended good ideas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent service. Very happy with this service from Best Buy/Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gary was excellent! Exceptional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician could not have been better. He has been amazing and really knows what he is doing. Would absolutely recommend him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job, looks great, and they mounted and installed 4- 55" TVs really fast. I would highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer was excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was on time, cleaned up behind himself, and thoroughly explained everything related to the new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service,all the way around .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In store experience great.Delivery and mount great svc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality matters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it yet but seems like a quality service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Barry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv Great workmanship and installation and instruction

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Knowledgeable and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable and friendly. They also handle my product with care ensuring that it was not damaged. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount is a perfect fit. It makes the tv look great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the Geek squad install the new TV and they did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This devise is great. It is sturdy and secures well, easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior service from the Technician. Was on time and knew what he was doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so impressed with the service I received. He did a great job hanging my TV. Very neat and professional.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Install not completed per spec & no return calls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought flush mount(ing) and the most expensive installation option ($250.00 vs $99.00 from Samsung direct). TV is not flush mounted as promised and no return calls. Crew was super professional and in the end, install is not as promised

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were excellent. They showed us how to operated everything. Cannot thank them enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work. Highly recommended!! Will always use the squad for installs and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very professional

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek Squad was very professional. The installed our 75" TV quickly and left no mess to clean. Great team work

    I would recommend this to a friend
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