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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1522 Showing 30,421-30,440 of 38,694 reviews
  • Rated 5 out of 5 stars

    Tv install - perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech who came out was very thorough, very professional. This is my second time using Best Buy to do an install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work perfectly for my space. easy to move my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad personnel did a great mounting and hookup. They are very courteous and knowledgeable. Overall great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was installed and explained by very knowledgeable technicians. They left everything clean and in order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and efficient mounting of 85" TV. Flawless service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my TV and then went over everything with us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was good fast and friendly. I would recommend geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks tried did a great job TVA center and as close to the wall was possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the service I received.Would deal with them again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    they installed the tv's well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My rating is low because the tech wanted to charge me 50.00 additional when I had paid to have two tv's installed. I had one that I already owned that was to be installed in another room and one of the new tv's to be installed as well. He wanted to charge me 50.00 to take a tv out of a box and put it on top of a tv stand and plug it in. I had to have him call his supervisor because I told him if that was the case, take EVERYTHING back and cancel the order.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Agent synced my remotes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent synced all my remotes, Blu-ray, cable box, fire stick so I can work all from original tv remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great techs

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great techs! Came in set up everything in s flash felt comfortable with their experience gave us tips on system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very easy to get use to geek squad! I know they are always available to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Painless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted quickly and confident in the work they performed. Not only showed up on time but early!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was like a swat team! Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. Courteous Polite Direct to the job Fast & efficient. Made sure expectations were mt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed it effortlessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the TV in no time and was able to answer whatever question asked with no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service good people. Would recommend to anybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The service was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent, theY were protecting themselves and us, very knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and great suggestions for placing the tv wall mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a fantastic job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted quite well and aligned the product to suit the needs

    I would recommend this to a friend
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