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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1526 Showing 30,501-30,520 of 38,694 reviews
  • Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On-time, fast and courteous service. Installation was performed with quality and care!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 4k tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, mounted on wall, no issues, worked great to begin with....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great but didn’t want to hook up the surround sound system they disconnected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    1st time 3rd party no good 2nd time good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my tv mounted let's just say it was a small ordeal and I was very disappointed, I had to make second appointment with geek squad and the job got done thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyable purchase opportunity, getting just the products I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great for my 85” TV!! I am able to move it how I want!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good and quick install.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the tv mount. There were no problems. The agents were professional and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85” tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to have a huge tv to watch all our favorite shows !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had other people mount our TVs on the side, but doesn’t come as close to or as neat as Geek Squad does it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service. Mounted TV on wall.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They ran into a few unexpected problems with installation so I was very glad to have experts on the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for the basic service at $129.99 and it was great, the agents were friendly and they did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and good service they are knowledgeable and did everything timely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is so professional and helpful. I love the service and the quality work provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome to have gives you assurance..nothing can go wrong with have this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was amazing I got! He was a pro and we could not have been happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought new 43" LG TV and install Package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New TV mounted and set up. Well done and fast. Left area neat and clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nathaniel and Mike were very knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nathaniel and Mike arrived and were efficient and very helpful. They were thoughtful and thorough.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 2 out of 5 stars

    Unsure on how to review this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was mounted with a tilt. I had to hire someone else to remount the TV because the tv was to heavy for the installer. Plus, they attempted to convince me to buy a newer tv. According to the installer, if the tv is more than five years old, Best Buy would not allow them to mount them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Contractor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowlegable and fast . Excelent service , on time !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV in 20 Minutes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All done in 20 to 25 minutes. Amazing. All completely done in less than 30 minutes. Dvd and sound . Great job

    I would recommend this to a friend
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