Explore the latest Back to School techShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1527 Showing 30,521-30,540 of 38,694 reviews
  • Rated 5 out of 5 stars

    Tv wall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, feels great. Great work guys. I enjoy the setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great. Clean, fast Ana got the job done. Thanks for that!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monitors on the wall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech came in and did a wonderful job. I intend to ask for their service in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mount for our 55" Samsung TV. BestBuy installers installers installed for us, but it went up in a flash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team installed tv quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted TV: very pleasant team........................

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Delivery Experience of my life!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be zero starts if possible. Scheduled appointment and received an initial window of 7am-7pm with a promise to receive an actual delivery window the morning of appointment. At 11am the day of the delivery still no window so I made the first of 5 calls to customer service. Cliff notes version, I wasted 12 hours waiting and despite being reassured they were coming; they were a no call, no show. Then they rescheduled for the following Monday with same promise. I did receive a call in the AM with an 11am-2pm window. 2pm came and went and they finally showed up at 5pm with no call or text. We almost left thinking they were not showing again. I could not risk wasting 12 hours again, so my son waited. Upon returning from work I walked into a 77" TV box sitting in my living room that my trash pickup will not take. They completed the install and part of the agreement was they were to haul the packaging away. Now stuck with a gigantic box This was the worst experience I've ever had by far for a delivery/install. I wish I would have read the reviews of the company that they subcontract the work in our area (CRST Home Solutions). Had I checked their reviews I would have seen the 89% 1-star reviews for this company they use. Don't believe me check out the reviews to maybe avoid a nightmare of your own https://www.trustpilot.com/review/www.crst.com

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv on the waii& audio system. They showed me how to use everything. Good job guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was prompt, quick and efficient! I appreciate the suggestions they provided when mounting my tv as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got it done quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. Installed the large tv easily and is very sturdy. On time and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad truly awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted TV connected wifi showed me how access Amazon, Netflix. Really amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted and connected tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my tv to all my devices and were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents came in were very nice & did a stellar job not only do I have the best tv but the sound is unreal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, sturdy, fits perfactly in living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Set everything up exactly how we wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was efficient and professional. He was able to reprogram our universal remote to handle all 3 devices. We are very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic TV Mounting - 56" and Larger

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had someone install it. I love it because I don't see my cord wires all over the place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product has one flaw. It moves after you set it in place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Handy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Tech was very helpful. I would use him again. So far TV working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and easy to understand. Keep it ip, Job well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount work great. We have no complaints about it.

    I would recommend this to a friend
Sponsored