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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1529 Showing 30,561-30,580 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad on Top of the Game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came through on time, efficient install, and polite the whole time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chad wall mounted and installed both our tv’s. Great service tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad connected TV and made sure it was working properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent almost sinked our remotes but not correct yet. Nooooooot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/a

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did and great job. Answered all our questions. Speedy on setup

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Rude scheduling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV quickly, but they were rude when calling me for my appointment. I requested the afternoon time and I was called at 9:30 AM. I was told I was given the wrong information. I asked for an afternoon time and was told my appointment would be canceled. We did eventually agree to a time, but it was stressful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed quick and was super easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job. Made the process easy and was in and out within 30 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and efficient answered all questions and made sure I was good with it before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED MY TV QUICKLY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, Quality fast service and they cleaned up once they were done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No receipt provided for extended warranty purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not receive any paperwork / receipt for the extended warranty service which I purchased the day of the installation for my 2 smart TV’s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hang man

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I did this big holes in the wall TV smashed up....Be smart use the Geeks.....if it breaks you get a new TV....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Techy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was on time, fast and had great personality! Glad I made this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They provided excellent service. They where very professional and communicated very well about the service they provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally Competent & Professional!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Install Agent, Victor Lemus was outstanding in every way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome crew!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! The guys were super friendly and accommodating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service provided was exceptional and fast. My tv looks great mounted!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad seamlessly mounted my new TV's and even brought a vacuum to clean up after. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always feel confident with Geek Squad installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did it fast and on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent professional and friendly. Cleaned and removed all packaging

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent was great he got everything working and showed me how to get my Netflix which I couldn’t get before

    I would recommend this to a friend
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