Customer Ratings & Reviews

Unfortunately, they were late for my appointment. No call to say they would be late. With this said, the two installers were very good at what they did. They were very personable, and knew what they were dealing with. No complaints regarding the installation. Just did not like the extra wait and change in my schedule.

We ordered the Geek Squad basic TV mounting service to hang a new LG 86 inch TV. Everything went very smoothly and the guys were very professional and helpful. I will definitely use them again and highly recommend their services.

Rashad and his associate mounted my tv and neatly organized the TV wiring behind the tv. They were able to set everything up in less than 45 mins. Would recommend their service.

My geek squad team Install was something To behold They were very professional Showing me all the end and out Of operating my home theater equipment My family and friends were amazing By my setup The sound effects blew them all away I'm over satisfied

Awesome geek squad techs. Installed wall tv stand and tv over fireplace. Very Professional, will be calling for another wall mount.

Agents arrived and very courteous. Pulled mounting bracket out of box, made connections on televisionn and attached to wall. Checked for balances Finished in no time.

The GEEK Squad mounted my TV and connected all devices. Very professional and very respectful.

This wall mount is great! It has the adjustments needed to get your TV in the correct position. The Geek Squad took care of all installation.

Installers were very prompt and professional. I lost my screws, but they had some back ups to install without any issues would highly recommend. 

The installation was fine! They initially loaded the wrong TV at the store but caught the error immediately. Installers arrived on time, put up the wall mount and mounted the TV without issue. Only 2 stars because the installer "misinformed" me (hopefully he didn't lie!) when he upsold me on a My Best Buy Plus membership during the installation. I asked if that would extend the return window to 60 days, he said yes. He also volunteered that it would qualify me for a partial refund if Best Buy dropped the price of the TV within 60 days. He specifically mentioned July sales. The price of the set dropped $400 this week (July 15th). I contacted Best Buy. They claimed that the return window expired after 15 days (3 days ago, naturally) and that the price match wouldn't apply retroactively, anyway. You can trust Geek Squad's TV mounting know-how! But be careful with anything they say.

I was in good hands! The Geek Squad folks came as a duo during the selected timeslot and guided me through the process of how they were going to connect and mount the TV. I never did a wall mount before so this was brand new to me and they patiently explained me how they were going to do it and what decisions I had to help them make. In about 2-3 hours time, everything was set up and ready to go. They even taught me a few tricks with the TV and connected all my other devices (Apple TV, sound bar, Switch) as well. I'm so glad I called and had them do it. Saved me so much trouble and time.

The Geek Squad were punctual, very polite and wore the shoe coverings before entering my home. They unmounted a television that I no longer wanted and installed or remounted a new 65 inch Smart TV in its place. They tested the TV to make sure it was working correctly and went over the instructions with me about operating the new televison. They also cleaned up all the packaging and took that with them when they left. Thank you again for doing a fantastic job.

The contractor that installed my flat screen was very nice and professional. I had a question after installation and he quickly got back to me. Maybe it’s me but I always prefer dealing with an actual Geek squad member. The contractor was very nice however. So it’s difficult for me to rate the Geek squad when I had zero interaction.

The team delivered and installed our wall mounted tv and sound bar during the pandemic time period. They followed all safety protocols and performed their work in a professional manner. Excellent service in these trying times!

Every time I buy major appliances, I always go to Best Buy because of the installation, set up, and haul away service. I recently bought a 75in TV and installation was quick and the techs came on time.

The quality of the install was excellent and the installers arrived on time and were neat. 4 Stars because prce was substasntially higher than install offered by LG and by BJ's. Also, because sound bar moung had to go under wall moung bracket, I had geek squad install sound bar at the same time. I thought that the sound bar install should have been discounted when done with the TV but there was no such discount.

Andrew and Thomas were quick, efficient and knowledgeable in setting up the TV.

I had two separate Geek Squad installations. Both were professional and the technicians were cordial and accommodating. They answered all my questions

The 2 ladies were professional and did a very good job at removing the old TV and mounting the new TV. They set the TV up the way we wanted and cleaned everything up before they left the house.

The Best Buy techs installed two 70" flat-screen TVs..The also installed it's attendant articulating wall mount..Everything went flawlessly on my installation (s)..