Customer Ratings & Reviews

I am so happy that I paid additional money for Geek Squad to set my tv and equipment up. They did an amazing and professional job. Was done quickly and looks perfect. They techs were super friendly, polite, and very professional. Well worth my money. They set everything up and all I had to do was click the remote. Even got my apps set up as well. Doesn’t get any easier than that. And I know my equipment is set up correctly and working at its best possibilities. Looks beautiful and so professional. Perfect! Pay the money and let them do it right.

The installation was fine! They initially loaded the wrong TV at the store but caught the error immediately. Installers arrived on time, put up the wall mount and mounted the TV without issue. Only 2 stars because the installer "misinformed" me (hopefully he didn't lie!) when he upsold me on a My Best Buy Plus membership during the installation. I asked if that would extend the return window to 60 days, he said yes. He also volunteered that it would qualify me for a partial refund if Best Buy dropped the price of the TV within 60 days. He specifically mentioned July sales. The price of the set dropped $400 this week (July 15th). I contacted Best Buy. They claimed that the return window expired after 15 days (3 days ago, naturally) and that the price match wouldn't apply retroactively, anyway. You can trust Geek Squad's TV mounting know-how! But be careful with anything they say.

Bought the wall mount for the Samsung TV. This is great addition to our kids bedroom. It was perfectly wall mounted by geek squad and easy to grasp.

What a great team you guys have! Service crew arrived, got the TV installed and set up in no time. Gave my wife and I a tutorial on how to work remote, TV settings and managing apps. Great job!

The guy was knowledgeable about mounting the tv, did what I asked, cleaned up after himself, and was kind

The service was excellent. The guys that came to install my new Bravia 9 were very careful and professional. The set up my new tv and answered any question I had. I would definitely use this option again.

We were so pleased with our experience with the geek squad, delivering and completing our installation of mounting our 83 inch tv and sound bar! They provided knowledge and quality work from start to finish. We appreciated their experience and careful handling in our product and are so happy with everything! Thank you!

The agents were able to use an existing mount i had at the house. They installed the Tzv over my fireplace with such professionalism i was delighted.

Team did a great job with very heavy outdoor TV and outdoor wall paneling to navigate. Team of 3 came and did a great job. No mess left at all.

We go the installing and un-installing service and we are very satisfied with the professionalism of the techs. They were polite , knowledgeable and performed the job with efficiency.

They guys were amazing! They installed my TV and wireless system with no problems, They were very knowledgeable and friendly. If I need anything else done I hope that team is the one I get!

Geek Squad is always great, but this was above and beyond. We had our Frame tv mounted into our tile fireplace and GS even had a vacuum to make sure they didn't leave any dust from drilling into the tile. Setup was easy and would do it again.

The technicians did an excellent job hooking up our news tv above the fireplace and attaching the soundbar. We love it.

The Geek Squad are good they arrived with my 65 inch tv mounted and connected everything showed me how to operate it cleaned up and left and they were fast and they also mounted a 50 inch tv

Best Buy Review I recently visited Best Buy to upgrade my home entertainment system, and I was thoroughly impressed by the experience. The store was well-organized, making it easy to find what I needed. The staff was knowledgeable and eager to help, providing great recommendations based on my budget and preferences. I ended up purchasing a 4K smart TV and a soundbar. The selection was vast, with options for every price range. The employees were able to demonstrate the products and answer all my questions, which made the decision process much easier. Recommendation I highly recommend Best Buy for anyone looking to purchase electronics. Their wide selection, competitive prices, and excellent customer service create a seamless shopping experience. Whether you’re upgrading your home theater or just browsing for gadgets, Best Buy is a great choice.

Best Buy Geek Squad did an excellent job installing our home entertainment system. The guys were quick and explained the operation of the system to my understanding as I’m not a “tech buff”. They were very friendly and hauled off our old system which was fantastic saving me a trip to the disposal site. All in all it was a pleasant experience purchasing my entertainment system at a great price from Best Buy while having Geek Squad install, haul and protect my equipment. Thanks guys and highly recommended to all!!!

Three guys showed up, each worked independently to prep the wall mount, unpacking the tv and prepped the surround bar and system for install. Hung the tv, set up the surround system and gave a run down of operation. Very smooth, efficient and thorough process.

The guys that set up my TV were very helpful in explaining how it works and how to sign into the different apps. We are beyond the age of knowing about computers and logging in and they explained to us perfectly. Love the geek squad service.

TV/Display setup Mounting Large very amazing purchase geek squad did amazing Job best Gift for the family

The agents mounted this TV and showed me cool features to make the picture look perfect. They were also very punctual, flexible, and professional.