Customer Ratings & Reviews

Eian, was very professional and very efficient and he performed a very clean job on site as well!

The agents removed by old TV, mounted the new one, and connected it to my apple TV service. This is my first smart TV, and I appreciated the crew's taking the time to explain and demonstrate its features to me.

The Geek Squad done a great job.they were efficient and knew what they were doing.

Don provided expert service in the removal of my prior big screen TV/sound system, installation of my new system, and removal and installation of a new whole home sound system. Work was neat and tidy and his ability to explain how to work the entire system was superb. Very knowledgeable with excellent communication skills. He even assisted me after the installation with a few follow up questions - an unexpected plus! He has made me a Best Buy customer for life.

Geek Squad Agents expediently installed, mounted new 65 inch smart tv. Agents were accommodating & knowledgeable when presented with insufficient equipment for existing/new tv.

Very professional. Explained everything in detail and was extremely helpful. Arrived on time and worked efficiently.

The two guys that installed our 98” Samsung did an excellent job. The TV is a monster and weighs over 150 pounds requiring a heavy duty wall mount bolted securely and squarely into the 2x6 wall studs Using an electronic wall scanner. No fuss no muss in and out in an hour Interfacing the TV with the other electronics and going over the TV settings was a snap. Very professional and polite

Every time they have come out, they have been great. Knew exactly what to do to solve all my problems. Loving the set up of my tv and the tv itself.

The installers were professional and knowledgeable. They arrived on time and quickly had the TV unpacked and mounted. They cleaned up after themselves and followed all Covid protocols.

The agent installed my tv with excellent results. They were very professional amd knew what they were doing with care

They worked quickly and professionally. They showed up on time and explained everything that I needed to know. I will use them again.

Bryan is our in-home consultant & Leon was the tech. Excellent service from all three gentlemen. Yes. The third is a nice gentleman who travels and helps Leon. Always asking how they can help more. We recently purchased large TV & other items. The best of the experience is how Bryan comes to our home and visualizes how everything will look and work. Excellent knowledgable & Professional. Leon and his assistant always sharing tips and very informative when came to explain all the settings and how to get more great experiences with the products we purchased. Excellent service especially the great employee's Best But has.

The agents that came out were great !! They installed the wall mount very quickly and installed my tv on it . They also hooked up my devices to it and everything is amazing !!

Having Best Buy deliver and install our 85 inch TV was the best decision we made. I will use them for all purchases in the future. Professional, on time, knowledgeable, clean and informative.

The two men that came were very nice and prompt. They asked us our preferences and then hung the tv and hid the wires in the wall. They explained how to use the tv, cleaned up and left. Everything was perfect.

On time (actually early) and the TV was installed quickly and without any issues. Installer walked me thru the setup and other than just familiarizing myself with the new menus, controls, etc the experience has been smooth.

Geek squad came put everything together, mounted the TV. Very efficient and friendly.

The crew that came to my home to setup my tv did a fantastic job mounting my television. They even made recommendations to improve listening and viewing experience .

Agents mounted and connected my New TV!! They were courteous and very helpful. We got excellent service and are extremely pleased with our agents.

TV mount was perfect for TV. Easy to install. And easy to use to take TV off