Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1530 Showing 30,581-30,600 of 38,694 reviews
  • Rated 5 out of 5 stars

    Awesome crew!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! The guys were super friendly and accommodating

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional. He answered all questions and went the extra mile. He also cleaned up the area

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did it fast and on time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent professional and friendly. Cleaned and removed all packaging

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lyle and Preston did an outstanding job of install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did it all well, installing my large screen and fixing my AVR volume problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great follow. Agent called to see if everything was ok with set up or if I had any questions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Rude scheduling

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV quickly, but they were rude when calling me for my appointment. I requested the afternoon time and I was called at 9:30 AM. I was told I was given the wrong information. I asked for an afternoon time and was told my appointment would be canceled. We did eventually agree to a time, but it was stressful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did great job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy agents mounted my tv and connected all the devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek contractors did a fine job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractors did a fine job moving one tv & installing a new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two part Installation done in unison.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please see the other TV installation review. Everything was exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every cent!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were fast and took my worries away! They mounted my 75” tv above my fireplace and it looks perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agent installed my TV quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our agent installed the TV, quickly, safely, and professionally. Was very impressed with Derek!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wall mount for my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV wall mount works great. I had the Best Buy Geek Squad install everything and it’s absolutely perfect! Great Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trust Geek Squad Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always feel confident with Geek Squad installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the location in our house.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The SONY 55" TV came with a fixed stand. I needed the ability to swivel the TV in a fixed space. This was the perfect solution!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very meticulous in mounting the tv. Great job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made a good decision to purchase this service, technicians are very polite and following strict COVID protocol, will use again in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Wall Mount Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great. Fast and efficient. They were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Quick Setups

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great staff. Did multiple installs and am happy with service and setup across the board

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfecto

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compralo sin dudas, amarás su tamaño y calidad de imágenes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech is the Bomb

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was on time and made us comfortable. Great job again.

    I would recommend this to a friend
Sponsored