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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1534 Showing 30,661-30,680 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly,

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my TV quickly, and they did it great. Excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and east install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad crew was super professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tv

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did an amazing job and work was perfect looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As promised

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was on time and did a good job. We are happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Richard was a pleasure. He showed up on time, was friendly and professional and got the job done quickly and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, friendly, great work. Would definitely recommend.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Late, Smudged but Mounted

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To start this review I would like to say that the TV is mounted, level and was done in about 30 mins from when the geek squad agents arrived to when they left. If thats all you care about then they did a good job. The problems my wife and I had with this service are as follows: Problem 1. We received 2 phone calls saying the GC agents would be there from 8 to 12. The GS agents didn't show up until 12:20. Problem 2. The GS agents were rough with our $4,000 TV. Putting it screen down on our furniture without great support and picking it up/down roughly. Problem 3. The GS agents left smudges all over the edges of the screen of the TV. When asked they said Amazon sells good screen cleaner. For a service offered by a well known company and for the amount spent on the service we were expecting them to be on time at the very least, handle the TV in a safe way and leave the TV as clean as they found it.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate any feedback we receive from our customers, and we thank you for taking the time to call our attention to your recent TV mounting service. While it sounds like the installation has been completed, it’s disappointing to hear your install didn’t go as smoothly as we would have hoped. We’re consistently looking for ways to improve the level of service we’re able to provide our customers, and posts like this help us to do just that. We’re hopeful this experience won’t discourage you from utilizing our Geek Squad services again in the future.

  • Rated 5 out of 5 stars

    Geek squad installers

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beach Condo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did exactly what I hoped for to place TV on the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT SO MUCH THE QUALITY IS AMAZING FOR THE PRICE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Look above Fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They setup my 65" OLED TV above my fireplace and also put my soundbar above - it looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv andmount installation was a total success!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was mounted by great technicians! I'd say it was a total success!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted 3 TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted 3 TVs in less than 30 minutes, an outstanding job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad connected all devices well and quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice job of installing my tv. What else can I say? You want more words than I can think of

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and quick. They made sure they knew what I wanted and how I wanted it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted it and came back because it wasn't completed ....but did so with a smile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were experienced with the installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in on time to install the mount effortlessly. They were professional and courteous!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my tv bracket quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did a great job installing and mounting the TV with the bracket on the wall.

    I would recommend this to a friend
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