Customer Ratings & Reviews

The agents mounted this TV and showed me cool features to make the picture look perfect. They were also very punctual, flexible, and professional.

I had purchased a Sony TV and the Geek Squad membership in late January,2023. That I was so pleased with both TV and Geek Squad service I returned and bought the same TV but this time the Geek Squad service was exceptional. The technician was so helpful and spent over an hour helping me set up be second Sony TV. I was always satisfied with Best Buy in the past but this Best Buy and Gerk Squad are suburb? I am so elated I want to purchase a third Sony TV

Terrance was great and made sure we had what we needed to hang the tvs the best way possible. Very happy with his work and suggestions.

Our Geek guy was awesome! He brought in our TV and went right to work. He was very friendly and very efficient. Setting the TV up to all the outlets and recepticals was easily completed and he knew exactly how to hook up the modem and Xfinity box. It would have taken us a week to do all that he did in minutes. Our new Smart TV exceeds any previous TV’s we have had. The price was perfect, the picture is amazing, everything works perfectly. The price to install our new TV was a little steep (it was half the cost of the TV itself), but we could not have done it ourselves. This was a most pleasant experience for us. Thanks so much for giving us such a great experience.

Very professional, super tidy, perfect installation

I ordered a tv for Father’s Day and the installation was above expectations. Naht only did they install the tv adding a new wall mount they put up my moms tv as well for no added fees! Thanks, Best Buy!

I highly recommend Geek Squad Mounting. The techs were very nice and did a great job. I remember Jose was the main installer but his helper was also very good. Just be aware that Best Buy also has a contractor other than Geek Squad that they send some customers to. I would recommend waiting for Geek Squad to be available because they are friendly and do great work. Also, if you join the Total Tech Program, you get FREE installation for any NEW TV you buy while you are a member which is pretty cool imo. Thank you, Jose and Marcus, the manager from the Best Buy Irving Store!

The agent mounted my 5 TVs on the walls. installed my equipment. And program it. Then explain everything to us. The agent is very respectful, knowledgeable super nice. The whole experience was excellent I recommend it 100 %

The agents did an excellent job on mounting my TV & gave me instruction on operating the new remote control.

Are used the geek squad service to mount my TV and I highly recommend the service for TV mounting. My technician was very friendly and helpful and was neat. Also, the geek squad was good at communicating what time they were going to come. Didn’t leave in a huge timeframe where I was wondering all day long when they were coming. When the technician was here, he was gone within the hour but also didn’t rush which I appreciate.

Install for great. They were a great team. Did not leave until all systems were working. How do I the boxes and packaging material. I would recommend using greek squad installers.

The agents were helpful and did a great job mounting our TV. They also answered our questions about the TV and finding our way around our first Smart TV. We love where it is on our wall.

The agent did an excellent job in the mounting and installation of the TV. Very informative and helpful. Left valuable resources for us to review later.

The geek squad team came and installed four Tvs for my Airbnb. Very professional and great service.

Geek Squad is the only reason I buy all my TVs from Best Buy. They deliver, set up everything, will relocate my current TV to another room I want, remove the boxes and will come back out and pick the TV up if I have any issues. And if you are a TotalTech member it's free. Other companies won't set up the TV, nor bring it inside your house, if they do offer install and wall mounts, it's separate from delivery, etc... If there's a problem, that's a whole other issue. Now with TotalTech you even get a free 2 yr warranty.

Great picture. Nick from geek squad was great. He was very informative and knew his business. Hung the new tv with ease and explained how to work everything.

The crew waa fast and professional. I no visible cords and my TV is mounted beautifully

I was reminded the day before the scheduled visit they were coming. That morning, after loading their vehicles, I was called and given an estimate time of arrival. 20 minutes before they arrived, I was called and advised again. No surprises. The crew (2 men) moved a wall mounted 65 inch TV from one room to another. Then wall mounted a new 55 inch TV to the first wall. My crew was courteous, professional, helpful by providing advice and recommendations, friendly, and patient. The TVs are placed where we wanted, level, connected to all the devices that TVs are connected to. IOW totally operational when they were done. I will not have any reservations to call the Geek Squad for this type work.

The BestBuy representative ( worker) installed and connected all the cables from the smart Samsung TV as well as the sound bar. Everything was done professionally. He was very courteous.

Excellent service when the Geek Squad arrived. Set up was fast and no mess. All boxes, etc taken out. Explanation of how to use and other settings to get familiar with was excellent.