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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1541 Showing 30,801-30,820 of 38,694 reviews
  • Rated 5 out of 5 stars

    very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful individual doing install much appreciated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Early in/later out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came, they saw and they conquered. Then they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good & Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a few issues the first time out due to inventory and availability. However was taken care of second time out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Make sure you get geek squad and not third party through Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Make sure you get geek squad and not third party through Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an excellent job. Very pleased Done in a timely and neat matter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad mounted and installed 2 tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted and installed 2 tvs and hooked the components up with professionalism great guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my device to the wall and television set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up the tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV to the wall and set it up to our DirectTV lines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick corner mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless transaction from scheduling to finish and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew were experienced and knew what they were doing entire time. very satisfied with work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great. Friendly, knowledgeable, and efficient. Great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really try hard to answer questions and got in extra computers as they come up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I rarely give reviews but I absolutely love this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my TV and made all necessary connections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Courteous, helpful. On time. Very informative

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was good. We purchase a 75" Sony TV. The Geek Squad rep did not want to use any of our wires, TV cable organizer or TV mount that were purchased separately and were a perfect match for our TV. He insisted that we buy everything from him, so clearly the guy we had only knew how to install with the equipment that he is used to working with and of course once they are at your home you don't really have a choice. The installation did end up costing much more then initially expected. That is why I gave it only 3 stars.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The picture shows GREAT!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought that a certain brand could change the way a picture looks but SAMSUNG definitely proved me wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Vizio Flat Screen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Walter and Elvis were fantastic, highly skilled and very personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jake did an amazing job! TV looks great mounted and was done in under 30 minutes.

    I would recommend this to a friend
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