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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1544 Showing 30,861-30,880 of 38,694 reviews
  • Rated 5 out of 5 stars

    Mounted 55” tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted a 55” tv in basement. Removed old mount, installed new one with tv. Very professional and wel done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksqaud (mark and Nate) were amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mark and Nate were absolutely amazing to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD = GRWAT SERVICE!!!⭐️⭐️⭐️⭐️⭐️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I certainly couldn’t have done it without the GEEK SQUAD!!!⭐️⭐️⭐️⭐️⭐️⭐️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad work is always outstanding. An excellent value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came out and wall mounted my tv and connected to my network. The gave me a brief overview of the features. This is a good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed my TV and TV mount perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service as usual! They are always on time, courteous, and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and courteous answered all my questions no problem did a phenomenal job mounting both my TVs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Courteous and professional. Efficient and obviously cared about doing a good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed too fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Team do well! they did good job to set it up! great attuite!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mounting for a larger TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted our 65" curved Samsung TV with this unit. Service was great and the mount is working nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service by happy guys!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. This request is redundant. I've already given them an excellent review. Please accept.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mason was fantastic and so helpful! Really appreciate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Hard work for the older generation. You provide good service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not buy these products without the help of geek squad to deliver and set-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the mounting done for my new TV. The service was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek Squad was terrific. On time, professional installed the tv perfectly. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast friendly install . On time. No problems. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed in a snap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient, excellent service. Took great care of my needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad is pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do a strong professional job. Others can mount the tv for significantly less. Still, one should consider that if the tv is from BB there may be other benefits tied in to using Geek Squad. Be aware that the Geek Squad in the Best Buy store may differ from the Geek Squad that you contract with.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi review – Thank you for your feedback regarding the pricing of our services, and the positive words about the quality of our service. We hope that you’ll continue to use us in the future whenever you need a service performed for your technology.

  • Rated 5 out of 5 stars

    Installation always done right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers from Geek Squad are always courteous and polite and remove the garbage. They are very easy to work with

    I would recommend this to a friend
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