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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1556 Showing 31,101-31,120 of 38,694 reviews
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my television and set up the cable box and remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great experience with Geek Squad installing two TVs for us. Highly recommend them for TV installs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily mounted, good quality. Allows for tv to be tilted. Will stick with this brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who hung and connected my TV was fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a nice job hanging the tv. He arrived when he said he would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted four wall TV mounts and tvs. Great job. Very professional and quick. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick process from start to finish!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All super nice folks and they work together like a well oiled machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    two geek squad members

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nicest and know what they are doing members. You are lucky to have them. They mounted great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed the TV as expected and he helped us to decide what mount works for our tv & home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast professional service highly recommend it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought that the Geek Squad Service was this good! I have recommended to all my friends!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and great service! Respectful and great job.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Geek squad worked quickly and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were polite and very helpful. They knew what needed to be done and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting went well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV Mounting went well. Had to come back twice because technician needed some additional help in mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv and mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed mount and big screen. Recommended angle that was great and were very polite

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job but the tech should have not laid the large screen tv on the sofa which caused a slight blemish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install is way to go....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did an excellent job, would recommend Beta Team again. DTC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team showed up on time and completed the installation exactly as requested. They fully explained my new TV set-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a fantastic job. They were very friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a wireless kit on my mounted tv and now i don't see wires

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted and installed television, review all the functions. Excellent customer service.

    I would recommend this to a friend
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