Customer Ratings & Reviews

The Geek Squad agents that installed my new TV were fast, friendly, and very clean. They asked for my input on the TV height and gave their own opinions on how they like their personnel TVs installed, which I thought was helpful. They made sure I understood how to use the TV and offered to be of assistance if any future issues were to arise. Great install!

Installer put the Sanus Elite tv stand together and mounted TV. Arrived 10 minutes after calling. Setup was easy after that. He cleaned up what little mess there was. Total time here was just over 60 minutes mostly putting stand together and mounting TV.

Roy that installed my new tv and wall mount was great! He even moved my old tv into another room and hooked it up. He also explained and showed me how to use the new tv. Fantastic customer service!

This is my 4th time using Best Buy to mount Tvs, and as usual, the Geek Squad teams were great. The team was courteous, answered any questions, and took care of the little details my OCD would be going crazy over: no exposed wires, tv centered vertically and horizontally, etc. Overall, consistently a great experience.

The Geek Squad did a great job of hooking up my tv and soundbar and mounting them on the wall. Clean neat and fast

Geek Squad guys were on time and efficient. Answered all my questions and got my tv all set up and sound bar connected.

The agents who installed the TV were amazing! Very professional, friendly, patient, and extremely knowledgeable on the job! We were very happy with their service!

Geek Squad service exceeded my expectations. Very meticulous work, reconnecting my accessories and even controlling the usual cord chaos. My Geek also gave me good advice about adding a wall outlet and am so pleased with the convenience and clean look. I'm so glad Best Buy offers this service.

Looks great and plays great. picture quality is excellent. third party installed the TV on the wall and it looks great

These guys are amazing! They installed the tv over the fireplace, hid all the wires and installed my internet and streaming service. We are older and had no idea how to use the new tv, let alone the streaming service. They set it all up and made easy for us to use. Then they gave me their phone number to call with any needs or questions. I cannot recommend them highly enough. Worth every penny!

Well, the 1st team were nice guys but they failed to properly secure the TV to the preexisting wall brace. It should have been easy! The TV fell forward and down about an inch a few hours after the 1st team left. Trying to get help over the phone or online was “the worst experience”!!! Best Buy must correct their terrible phone system and l wasted my time trying to work with the online tech located somewhere in another country! She was nice but it doesn’t work! I had to wait until the next morning to go into the store and talk to a manager. She was the right person to get the 2nd Geek team to the house for the correct installation and have the TV back up and properly installed. Luckily no one got hurt!

Mounted my 85” tv over my fireplace. Quick install and setup my devices afterward. Not done by geek squad. A third party.

The agents mounted my TV and connected all my devices. I appreciated their professionalism, courtesy and knowledge!

Excellent set up. Went through all the necessary steps to know how to operate the TV. Very courteous gentleman did a great job highly recommend this service.

The Technician arrived on time. Mounted my T.V. Quickly. Connected it to all my devices and my universal remote. He made sure I understood how to work everything and even gave me suggestions on how to dispose of my old T.V. He was knowledgeable and easy to work with.

The 2 Geek Squad techs were amazing. They were friendly and professional. They got to work right away and then made sure everything was perfect and working. They had to mount an LG G2 to a stand mount and did it within minutes. They even made sure it was level and sturdy. They also made sure everything was working before they left. They even hauled away all the boxes and trash. Great techs and great service.

The initial mounting by Geek Squad was fantastic, quick and no fuss but later on when my TV's WiFi got kaput, Geek Squad was asking me a fee for dismounting and recounting it after the manufacturer's repairs. This was disturbing since I was under warranty by both Best Buy and Samsung. After much deliberations and standing my ground they succumbed and the job was done. Geek Squad shoud be happy that I still gave them four stars.

I had Geek Squad hand 3 55” TVs. They were efficient and asked all the right questions to deliver exactly what I need. The TVs look great and the wall mounts function just the way I wanted.

Great service from the guys who came out I would recommend this service to all Who have any back problems these guys hosted the TV up on the wall with no problem it's a little pricey but if you can afford it well worth it

Three guys showed up, each worked independently to prep the wall mount, unpacking the tv and prepped the surround bar and system for install. Hung the tv, set up the surround system and gave a run down of operation. Very smooth, efficient and thorough process.