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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1567 Showing 31,321-31,340 of 38,694 reviews
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, on time and very knowledgeable, great to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is quick and awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Agents did a great job installing and mounting my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took awhile for the Sonos to come in, Burt was worth the wait. Mount works perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scheduling not so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scheduling was not good but the in home service was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great totaltech member service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good value delivery and installation being a totaltech member

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would Hire Again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super professional. Very nice. They always wore their masks and shoe protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy TV Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting was done professionally and in a timely fashion

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV and sound bar installation on brick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a hard job but they did a good job. they didn’t bring the correct tools and we’re able to mount the speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was an affiliate the best buy sent to install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television not centered and it is not up high enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My local geek squad agents are great and so expect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Job!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came when they promised and delivered excellent service. The Geek Squad is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and make sure everything was working before they left!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys knew their stuff and were very courteous. Glad they came.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great installation job with my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, clean and friendly service. They really know what they’re doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting that was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came were great and did a great job! They were fast and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent serviced my order with great care, kind, polite, responsible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best geek squad agent I have come in contact in all my time with this program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was on time, friendly and hung the tv with no problems. Looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a perfect result

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They never let me down, efficient, on time and certainly worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and helped me set up my new Samsung tv.

    I would recommend this to a friend
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