Customer Ratings & Reviews

The Geek Squad did N amazing job getting my TV mounted and installed. Very personable and professional. Made sure we understood how the unit worked and we’re very satisfied with their performance & professionalism...

The two guys that installed our 98” Samsung did an excellent job. The TV is a monster and weighs over 150 pounds requiring a heavy duty wall mount bolted securely and squarely into the 2x6 wall studs Using an electronic wall scanner. No fuss no muss in and out in an hour Interfacing the TV with the other electronics and going over the TV settings was a snap. Very professional and polite

We already had a mount on the wall. Geek Squad came out and set up all the channels for us. Service was great. The Geek guys were extremely nice and professional.

The crew arrived as scheduled and completed the installation in a timely manner. They answered all our questions, and were courteous and polite. Very pleased with overall experience.

The Geek Squad done a great job.they were efficient and knew what they were doing.

The agents worked with me explaining where on the wall I wanted my TV mounted. They were very professional, friendly and great teaching thee functionality of the TV and the TV remote.

They did an excellent job. They were really quick and knowledgeable. Even after I had a slight problem with the sound they can right back and fixed it.

The Best Buy team installed my new TV, set up all equipment and made sure that I could use it before they left. They also cleaned up the space and took my old set away making my life easier. Nice guys and very happy for their service.

Agents mounted tv, set up sound bar and speakers. They made sure I liked placement of tv, as well as everything was functioning correctly. Very pleased with the service.

Are used the geek squad service to mount my TV and I highly recommend the service for TV mounting. My technician was very friendly and helpful and was neat. Also, the geek squad was good at communicating what time they were going to come. Didn’t leave in a huge timeframe where I was wondering all day long when they were coming. When the technician was here, he was gone within the hour but also didn’t rush which I appreciate.

The agents were professional, courteous and got the job done in no time. They used the mount I provided to them and carefully mounted the TV and the wall mount, and even used zip-ties to make the cables look less intimidating. They do offer a separate cable concealment service which I plan to use at a later time. Overall a very satisfied customer :)

TV/Display setup Mounting Large very amazing purchase geek squad did amazing Job best Gift for the family

quick and easy. They used the old mount (replacing a TV) and told me the external HD antenna we purchased would be ineffective at our range from the signal. Professional, knowledgeable, prompt, and efficient.

Great picture quality. Love being able to choice what we want to and saving money!

The Geek Squaders, Gregory and Michael were AWESOME!! My TV had not been working and my internet providers, who came to my house several times to try to figure out my internet issues, told me that the reason my TV wasn't working was because the TV was dead. I bought another one from Best Buy and Gregory & Michael came to remove the old TV and install my new one. Within about 5 minutes of looking at my TV that they were removing, they changed a few connections and told me my TV was fine. They were WAY more knowledgeable than at least about 20 of my internet provider's employees. Gregory and Michael provided fabulous service!!

Excellent customer service! Great personality. Came ready to work. Was efficient and friendly.

The agents connected all my devices needed to run my TV. I was pleased with their efficiency, knowledge, and ability. They made sure everything worked well before they left.

The geek squad team came and installed four Tvs for my Airbnb. Very professional and great service.

The agents dismounted and mounted my new TV in a very short time, as they were very efficient and completely professional. They also hauled away my old TV, which was quite helpful.

I had purchased a Sony TV and the Geek Squad membership in late January,2023. That I was so pleased with both TV and Geek Squad service I returned and bought the same TV but this time the Geek Squad service was exceptional. The technician was so helpful and spent over an hour helping me set up be second Sony TV. I was always satisfied with Best Buy in the past but this Best Buy and Gerk Squad are suburb? I am so elated I want to purchase a third Sony TV