4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 38,694 reviews
  • Rated 5 out of 5 stars

    Gotta love the Geeksters

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gunther and his co-worker were wonderfull guests in my home. They were extremely knowleagable and professional. They answered each and every question I had in complete detail and did an excelllent job in demonstrating all aspects of my new tv and accompanying sound system set up. They removed my extremely heavy 14 year old plasma set with little effort, (nice to be young and strong). Thank you Best Buy Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was professional, courteous, and knowledgeable. They removed my existing 65” tv from an existing wall mount on our main floor, carried it downstairs, attached legs to the tv, and placed it on top of an entertainment center. They then went back up to the main floor to mount my new 77” tv to my existing wall mount. Prior to mounting the tv, they pulled an Ethernet cable through an existing Legrand wall cavity kit. They connected the tv to my devices, adjusted the picture settings, then cleaned up the area and removed the packaging materials. We tipped the team because they did an outstanding job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Friendly and knowledgeable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had my new 77-inch TV wall-mounted, and the entire installation process was smooth, professional, and stress-free.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Pefect Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were the best. I know how do this myself but it was included with my 98 inch tv .Geek Squad showed up and took my old tv off the wall set up my new tv and had me sit down so they could get the perfect angle for my viewing and helped set up my audio equipment 5 star crew

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Geek Squad really delivered!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service tech was very professional, helpful and extremely knowledgeable. He arrived promptly and delivered superior installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did an amazing job setting up my new TV. They were professional, careful, and made sure everything looked perfect. The TV sits completely flush against the wall — super clean and minimalist, just the way I wanted it. They also took the time to explain the setup and made sure I was happy before they left. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mounted and Installed my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys arrived promptly despite the snow, and they knew how to set up the mount and television. They listened to me and had a sense of humor. I appreciated the tutorial of the remote control features.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Thank you Tammy & Gene

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gene and Tammy were awesome... super professional and friendly. Really good at the job.. will recommend them for wall mounting your TV. You don't want to take a chance DIY. Much more peace of mind for the small extra price

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Went the extra mile

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a slight mix up in the original order that required a trip back to BestBuy to fix. The installer was very understanding and offered to come back after his next install was completed in order to avoid rescheduling on a different day. Once the correct product was on site he returned and hung our new TV and sound bar quickly and carefully, then talked me through how to operate everything. Great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Tv mounting

    Rated 5 out of 5 stars

    Great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called with updates on arrival. Easy, quick professional install. Knowledgeable, helpful with information on the TV, how to setup everything, couldn't have been any better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV as I told them.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mount my TV and then they made the initial set up including connect it to the Internet wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Work!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an outstanding job installing my 77-inch TV! They were incredibly friendly, professional, and thorough from start to finish. The team not only mounted the TV perfectly but also installed the in-wall adapter and wiring with great attention to detail, leaving everything clean and seamless. I couldn’t be happier with the results—everything looks amazing and works flawlessly. Highly recommend their service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service, professional and user friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy ordering. Geek squad came on time. Very professional and knowledgeable- they were patient snd very user friendly. I’m vey OCD and they centered the set perfectly and it’s at the perfect viewing height. They tested everything to make sure the set up was done right. No more unsightly wires - everything tucked away and barely noticeable. Competitive pricing. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    5 Star

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time, knowledgable, informative, attentive, profssional,

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great installer and service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast efficient service. Friendly installer that was knowledgable and prepared for issues.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad…skilled and eff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians knew exactly how to correct the problem caused by the first installation. They were courteous, efficient and competent. The sea gentlemen clearly were skilled and knowledgeabl.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Review I recently visited Best Buy to upgrade my home entertainment system, and I was thoroughly impressed by the experience. The store was well-organized, making it easy to find what I needed. The staff was knowledgeable and eager to help, providing great recommendations based on my budget and preferences. I ended up purchasing a 4K smart TV and a soundbar. The selection was vast, with options for every price range. The employees were able to demonstrate the products and answer all my questions, which made the decision process much easier. Recommendation I highly recommend Best Buy for anyone looking to purchase electronics. Their wide selection, competitive prices, and excellent customer service create a seamless shopping experience. Whether you’re upgrading your home theater or just browsing for gadgets, Best Buy is a great choice.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    65" tv installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer came in and hung both TV's perfectly. Was helpful and knowledgeable. Hooked up both TV's and made sure they accessed routers and internet.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great. They were very professional. Showed up on time, actually a little earlier which worked better. They were quick and it went smooth, no issues

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge, Professionalism

    Rated 5 out of 5 stars

    TV mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team installing my TV. Very professional and knowledgeable!

    I would recommend this to a friend