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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1570 Showing 31,381-31,400 of 38,694 reviews
  • Rated 5 out of 5 stars

    keener

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad was great. very kind and knowledgeable. gave us instructions on use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad that installed my tv and sound bar did a very good job. They took care of everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase, especially for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the size a great choice; Geek Squad was awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael the TV tech did a great job in mounting the tv and getting it started.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job hanging out tv!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job of installing our tv and answered all our questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, polite, efficient, and successful - could not have gone more smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and courteous, very helpful and nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works great would buy again happy with it n

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, and a good service, it’s all I wanted ....................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup was perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have no complaints with how this process went. Nice men and setup all that needed to be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goodservice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service it amazing.there on time and communicated well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was awesome getting our tv mounted and set up in our bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job and would recommend him to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek installed wall mount for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents completed all tasks and were polite and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was the best. Could not have done it without them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh the installers did alright. They could have spent more time rlto make it perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was totally worth it. They set it up, unpack mounted it. Even showed me shortcuts and troubleshooting. Thanks!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employees were well trained in there job. Very kind and personable men.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic Audio Set-Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the Geek Squad technicians. They also took the time to explain the functions of the new remote,

    I would recommend this to a friend
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