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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1574 Showing 31,461-31,480 of 38,694 reviews
  • Rated 3 out of 5 stars

    Got the job done

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have elite coverage so I went ahead and had geek squad mount my TV in the new house. Installer was beyond rude and just carried an overwhelming feeling of not wanting to do the job and if he did he wasn't trying to make sure he did it right. Ended up using them again for a different product with a completely different result. Was friendly throughout and helpful which sort of made up for the last guy but apparently the complaint isn't abnormal from what I was told so...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians did a great job installing and mounting our new TV. Looks and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed with excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Friendly and knowledgeable. Great advise on placing mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my new TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work, friendly and quick! Thank you guys for all your help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid mounting system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple mounting equipment. I used Geek Squad but have purchased this twice and have had good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our TV the Geek squad installed it and they did a marvelous job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very experienced/helpful installers. They explained everything perfectly and made suggestions for future items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job mounting it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We usually mount our TVs ourselves, but we used Best Buy this time & they were great! Nice job!! Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was fast and thorough!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent fixed the remote enabling it to connect to my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad came to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase a the service I received during the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an amazing job mounting my tv onto the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV on to wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great and cleaned up the mess. Very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well pleased with services. Would hire again and recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed TV and stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, personable, amazing job, did a lot of work and cleaned up very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got here on time friendly and did a good job Mounting my tv on the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and efficient, and quickly put up the mount along with the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Wore PPE, shoe coverings. Efficient, Clean and Courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents connected tv and sure it was working properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable would have them back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 in TV setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great come in and set up and knew what they were doing.

    I would recommend this to a friend
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