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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1577 Showing 31,521-31,540 of 38,694 reviews
  • Rated 4 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they came in was quick cleaned up after themselves amd explained how to take the TVs off if I move or if i decide to get a bigger TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time, very friendly, and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stress free using the Geek Squad, they did a neat clean job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Just what i needed for my house and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love Geek Squad. Their worm is always pristine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased one earlier for downstairs where I was pleased I had to get one for upstairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85 inch Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hung my 85 inch tv, safely, quickly and neatly. Very happy with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent ensured the setup was accurate not only with the TV but the apps too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He was fast doing the work to install the televisi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent from geek squad make sure that everything was working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent technician installed my tv on wall. Perfectly, good details.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv .. repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job came in did the work very satisfied thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the TV and showed use about how to use the remote, etc. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing the TV plus my CD player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time. Social distanced well. Cleaned up afterwards. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy. They text before they come and pay before service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed mount where I wanted. No fuss. It was quick - no frills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind on our investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment. Purchased the extended warranty. Peace of mind for 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installier took his time and answered all question

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleasant experience and very caring installer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    terrific geek associate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Associate arrived on time. Very knowledgeable. He did a great job wiring in our tv & mounting our new tv!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Didn’t finish the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the installers did a great job mounting the TV, one of the installers didn’t want to finish the process of setting the tv up which I believe is part of the $249.99 we paid for. I have already contacted Best Buy installing dept regarding this as I don’t feel we got the complete service that was paid for.

    I would recommend this to a friend
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