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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1588 Showing 31,741-31,760 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job and explained that everything as he was doing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My appt with geek squad was awesome Clay went above and beyond before the service, during and then after.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did a wonderful job and he was on time and I will use him again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, Efficient, and with Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend. They know what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Would use again if needed. Very professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician did a great job. TV looks great and plays great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek squad employees!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and knows their products inside and out! Wow. I’ll always use the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set my TV up and made connection in a reasonable amount of time with good results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sent us professional agents and they even setup our soundbar, which was a great plus. Overall, it's worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting and Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the Geek Squad. Left the area spotless and all TVs are working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV and connected all the plugs. They made sure the area was cleaned.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked like a champ Easy to install especially when you hire someone to do it I'd order it again Made of heavy steel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, very friendly and helpful! So pleased with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neil and Victor were awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mounting process when smoothly and both Neil and Victor were very professional. They did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, friendly, did a great job! Excellent customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek_01-15-2021

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service was excellent. Technician was friendly and experienced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technicians mounted my 75 inch television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once the television came in. The installers worked quickly and very efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs did a great job mounting a large TV perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great install on my 75” tv. They hooked everything up and explained settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Geek squad always does a great job. They are always my first call

    I would recommend this to a friend
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