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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1590 Showing 31,781-31,800 of 38,694 reviews
  • Rated 5 out of 5 stars

    TV Mount looks Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job mounting the tv. They made sure that it looked great and cleaned up after.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although we had a few hiccups everything went fast and efficient I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv installed quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mounted tv & sound bar, connected everything working great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but professionals set up was quick and fast definitely a must ....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend these guys all day long. Arrived when they told and stayed until I was good with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ariel here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please with these people, very professional. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Installation
    Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Overchanged - cancelled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overchanged - cancelled and had a local installer do it for a 1/3 of the price for two rooms! No wires are showing and it looks great! Check Thumbtack in your area for AFFORDABLE, qualified, and competent professionals

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for taking time out of your day to share your thoughts with us. It’s important that we are making our customers happy. It looks like you felt that your experience didn’t live up to your expectations. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best at what they do. True professionals at installations and questions being answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful, friendly and competent geek guys. so pleased with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wall mounting looks so attractive and is a real space saver, and the tech was super friendly and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The company installed by TV very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected by tv and set up in 15 minutes and did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed 75" withing 30 mins

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time. Very professional and helpful. Installed 75" withing 30 mins.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't bother with "premium"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew hung the mounting device and TV fine. That wasn't an issue. The upgrade to "premium" that will "hide the cables" is misleading. They will only hide the cables if you have open drywall (or maybe if you insist they open the drywall - not sure) and the cables go into the wall. Otherwise, all they do is clip the cables together and they are plainly visible. It's pretty deceptive marketing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job of mounting the tv and showed us how to set it up .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer Chris was great and did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great in making sure everything was in place and functioning well. Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great mount very strong able to hold my TV, easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount 75” tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 men sent out here were so meticulous. Very pleased with their work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, on time and very knowledgeable of the product. Would use the Geek Squad again!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service at a great price! I would recommend their service even if your bought your product elsewhere.

    I would recommend this to a friend
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