Customer Ratings & Reviews
- SKU:
- 5948506
Customer reviews
Rating 4.6 out of 5 stars with 38694 reviews
(38,694 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
I have had better.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed by the service the guys couldn't put it all together and they didn't bring something with them that I paid for it was there at the store when I purchased it. They couldn't or wouldn't hook up the surround system.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent tech Rafael ... very professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rafael was very professional and knowledgeable. Tv looks phenomenal on my wall .
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Both technicians took their time setting up the television and explaining the television functions.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very knowledgeable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dennis was awesome. Kept us in constant communication. Walked us step by step with the remote
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents called ahead of time, were polite and professional
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Professional and Quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Total Tech technicians are always knowledgeable in their install. In and out.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
New 75 inch install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geeks did a great job- but I do not like the mount I was sold
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
These Geeks are Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Coolest Geek Squad ever. On time, friendly, efficient, fast, expert installation.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed/mounted everything fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed the wall mount for the tv and set it all devices with it.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
SO worth it!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, professional, clean, prompt, friendly and knowledgeable! Absolutely perfect job!!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did an excellent job. The wires were hidden as much as possible.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend- Pros mentioned:Installation
Rated 2 out of 5 stars
installing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.best buy geek squad did a great job installing they get 5 stars only problem is i paid to have wires run through the wall but no one in store said you had to have this and that in order for them to run wires ended up paying another $140.00 for cords and stuff upset over paying extra and then having to pay even more
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .While it's great to hear that our Geek Squad Agents did a great job with your installation, it's disappointing to hear that our store associates did not ask the right questions to ensure that the correct installation types and charges were not thoroughly covered prior to your service date. I would recommend providing your feedback to the sales manager at your local store. You can find the contact information for your local store, here: https://goo.gl/75p1vD.
Rated 4 out of 5 stars
Nice work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents came and did both odd my TVs on different days and one was not very talkative but they got the work done
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Making Room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv wall mount was perfect. Geek squad didn't leave a mess. It was a surprise gift. Mounted perfectly
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and professional. Took away all the garbage. Would use again.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Tv mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for install and very fast service great job
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product works well as I expected and I am very pleased with the the install
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The Geek squad was very professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my TV and connected me to all my apps
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
service was excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service was excellent. Everything was to my satifaction.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Installed TV and Speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Job, great customer service, and very professional.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend