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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1596 Showing 31,901-31,920 of 38,694 reviews
  • Rated 3 out of 5 stars

    I have had better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed by the service the guys couldn't put it all together and they didn't bring something with them that I paid for it was there at the store when I purchased it. They couldn't or wouldn't hook up the surround system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wall mounted installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was professional, neat, precise and competent. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick easy Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work and helpful with some other questions I had. Great Crew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Both guys were awesome to deal with!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service! Very nice people more than willing to provide the best service possible. Thank you!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quick service but overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only issue with this is it was $199 and they were in and out of my house in 30 minutes or less. I simply didn't have the tools or help to do this myself so I didn't mind paying for the service. However, it was just so quick and when I said that's where I wanted it...boom, they were off. Just seemed they wanted to get done and out and back or somewhere else more than they wanted to do a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seamless installation the installer were the best both of them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very knowledgeable he had everything he needed including his supervisor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents made the switch from the broken television to the new Best Buy Purchase ad painless as possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. On time too. My second time using them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrive on time. Installed quickly. Placed it exactly how I want it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did great at getting everything the way it should be done and did it fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and friendly service. Very professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The technicians were very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and they knew what they were doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job installing my tv and soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did an excellent job installing my 85" Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad jntalled a swivel on my tv - great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a wonderful job. I was very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was already mounted but needed to be hooked up, squad were in and out in 15 minutes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my TV and set up my sound bar. It went smoothly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a wonderful job putting the tv up and setting it up. Great view.

    I would recommend this to a friend
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