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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1599 Showing 31,961-31,980 of 38,694 reviews
  • Rated 5 out of 5 stars

    Did great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    connect was awesome they really helped out I would recommend again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek did a quality job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy came in and did clean and perfect ,accurate job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always professional with the installations! Love geek squad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was quickly installed but the terminals on he set were not explained or identified. This required a second call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounts worked great . NEW television went up with easy and looks very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time professional install nice guys and happy with their service will recommend to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service from Geek Squad.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, very professional and had TV mounted with no issues quickly. Great service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 2 out of 5 stars

    Make sure its the REAL Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that showed up were 3rd party, they started by telling me they'd appreciate a tip at the end. They drilled into the wall and left me a mess to clean up and furniture to move. That tv was replaced and I did get the real Squad, and those guys were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, Clean Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB has mounted 3 TVs for me to date. They are always clean installs done by courteous professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job and cleaned up after completing work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job of mounting my big screen TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew came in and were able to mount my big screen TV exactly where I wanted it. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is a game changer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with the Geek Squad in-home service. They made my set-up impeccable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, friendly and very knowledgeable what they do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all of the items in a professional, timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my daughter is very happy with the mounting of her tv individual was neat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gus and his partner did a great job and really explained things to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was exceptional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad representatives were prompt and friendly. Very happy with the overall service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and set it up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean and professional. Very knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the careful installation of my Sony 65” TV in my new living room. Excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eddie and Omar were great putting up and sitting up the new TVs

    I would recommend this to a friend
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