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Customer reviews

Rating 4.6 out of 5 stars with 38690 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 38,690 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Amazing So Fast and Easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service! Dave was great, walked in and assessed the room, explained the best height, mounted it perfectly and then showed me how to move the mount and what tool to use to tighten it up. He took his time and even took a look at my other room for a recommendation. Great stuff!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I only deal with Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installation team is the best! They are detail oriented, make sure you understand the process and they help you set up your new TV with your cable and WiFi. They also make sure that you’re happy with the location of the tv on your wall before finalizing the installation. I highly recommend them versus using a Best Buy third party provider.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed quickly and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They agents were VERY knowledgeable and hooked up everything perfectly, and showed us everything on the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Amazingly fast TV instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my 85 inch TV precisely as asked very quickly. They also hooked up my soundbar and firestick and made sure all was running appropriately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek guy was FANTASTIC.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent. My Geek guy was very, very professional, nice, friendly, and on the job. He handled EVERYTHING just right. The position of my television is right on time. I am not looking up at it like I used to do at my other resident. He gave great advice also as far as my Cable people. He's a keeper. Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem solved.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv to a 2” cultured stone wall above our fireplace. Although the electrical box prevented use of the telescoping mount I had purchased, they were able to successfully substitute a full motion mount.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my tv fast and completely.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great and did a great job. He was very professional and knew what he was doing .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv very nicely.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-man team did a great job. They had to drill through a porcelain wall, so it wasn't easy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Kind, knowledgeable, quick and quality work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only needed one man to install my TV wall mount, and he, even alone, did a fast and thorough job. When I go to adjust the angle, the whole thing feels safe, sturdy and strong. The Geek Squad guy was really nice, kind, helpful, quick, knowledgeable, and did a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    What an amazing experience!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to say how such an amazing JOB GEEK SQUAD installed 3 TV’s two neo Samsung neos and Samsung 85 with amazing service Well dressed well mannered absolutely amazing!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed my TV very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV. They had trouble latching one part after mounting , but overall nice experience

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job Geek squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All i can say is the guy that came and installed my Tv and Mount did an amazing job and he knew what he was doing he was an experienced and professional he mounted my tv less than 45 minutes he even showed me the functions of my new tv with the magic remote and also put a cord cover so you cant see no wires great job Geek squad.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beyond amazed at the professionalism, timeliness, and execution. Just had a sour experience with another mounting service install (Best Buy Third Party). I was so happy to get the actual Geek Squad. Ben was attentive, helpful, and the full representation of what I expected with the service. He even marked up the wall prior to installing which gave me the confidence needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No hassle, pro-install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is well worth the money if you are installing your TV on the wall. Scheduling was easy & reliable. They brought all the tools to properly mount the TV & removed all the boxes. What a breeze!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Guest bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man was professional and knowledgeable in everything he said and done. Cleaned up from the box to the drilling for the mounting of the television. He also made sure the television was ready to view.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best installation crew ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were so fantastic, they did exactly what I wanted and even came back and did it again when my Wife told me I was wrong, I do appreciate these guys alot for making my life better.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Extremely greatful - Home Theater Install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad technicians who came out and did the installation were very friendly and helpful. They answered each of my questions and even when as far as explaining what they were doing as they prepared and installed the different parts.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    clean proffesional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional install and clean work. holes were predrilled into studs. studs were marked and mount was leveled. Techs cleaned up area after install and unboxing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my tv quickly and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who mounted my tv were awesome. It took them no time to install. They were very polite, respectful, and efficient! I definitely recommend them and their services! I will be calling them again for all my future installations. Thanks again, guys!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad is wonderful friendly service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was great professional installation on the wall and beautiful setups in no wasting time!

    I would recommend this to a friend