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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1600 Showing 31,981-32,000 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees provided great customer service and did a great job installing our TVs in our new home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the help guys. We couldn’t have done it by ourselves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to all the devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job mounting the TV and hiding the cords

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly & professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very personable, gave good suggestions, good work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people did everything rite no problem at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice job by the squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good work by feeling squad as always. Timely and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job. They came and worked hard and were polite and cared too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV mounts quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Team member was great! Fast, efficient, and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgable and friendly service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We appreciated the friendly service and the willingness of the Geek Squad to answer our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You guys are awesome and i referred you to every one i know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beatiful Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my 83" TV to the wall ...level and secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional and on time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, very professional and did a professional mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men were very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys where really nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an amazing job even gave me money back because they didn't have to hook up wifi or cable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast efficient and friendly with aot of knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up on time plenty of communication on the way. Were friendly and through and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation by Gabriel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gabriel was amazing! Came by at 2:30 finished quick :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job clean on time received a call priori arrival

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From my experience the basic is all you need as the premium service does not provide much more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed tv above fireplace on full tilt wall mount. Excellent service, very professional. Worth every penny.

    I would recommend this to a friend
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