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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1605 Showing 32,081-32,100 of 38,694 reviews
  • Rated 5 out of 5 stars

    Service was beyond great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was outstanding in all areas. Made our move easy and a great time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was difficult getting the appointment scheduled but once the tech was able to come he for a great job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    unsuccessful remote program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installers said that our xfinity remote had been programed to work with the new TV. It does not work and dealing with xfinity has not been successful. We don t know if the remote cannot control the tv or xfinity is the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service`

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the additional media shelf installed and looks great with the tv and other equipment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a very good job mounting the TV, and connecting the antenna.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service tech was professional and did great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Delivered Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great. The tech guy was very clean and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came on Sunday

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed they made time on a Sunday to install . Very professional attitude and work quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and did good job with accuracy and to full satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad: such professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific Geek Agents to install our new 4k OLED and remove the plasma set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and connected my TV very quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing team!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has an awesome team, they are knowledgeable, professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is up in a flash and I like being able to slide the tv to the exact position I need it. Good tilt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount works great with my older flat screen that is heavy! The Geek Squad was awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys know their stuff. A +++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional smart and skilled!!! Nuff said!!! I think they know their stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and Thorough Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't have been happier with my installation. The guys were on time, helpful and made great suggestions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick and efficient, professional services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent workmen an very professional an informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Insall!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual Geek Squad did an A+ install! Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are very easy to install and are convient and hidden easily and strong

    I would recommend this to a friend
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