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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1611 Showing 32,201-32,220 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad Came Through!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent follow up after what was a difficult start.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent as usual. On time, professional and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounted. Professional service. Timely and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arrived on Time - Quick Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs arrived on time and completed an efficient & professional job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 1 out of 5 stars

    TV Mounting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a tv install with my TV. After a month or so, I decided I didnt like the placement of the tv on the wall. A friend helped me remove the tv to then reinstall it. When we went to remove the tv mount we found that the tv was not correctly installed to begin with. The mount was only partially placed in the studs and the wall was damaged beyond the holes as it appeared the placed the bolts then forced the bracket/bolts to move creating a hole that appeared in the shape of a line near all four bolts. In other words not only was it not properly in the studs but the integrity of the drywall was also damaged. I am fortunate that the 70 inch tv did not fall off the wall. Sadly I was not aware upon installation and even tipped the two who came to install it. Not only am I out the cost of the poor install but also that tip for work that was not correctly done. I'm am very lucky that I decided I didnt like where the tv was at and decided to move it or the outcome may have been costly and dangerous.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product, great value, picture clarity and Christmas is fantastic. Couldn’t ask for anything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No problems installing new TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used existing mount - no problems reinstalling and connecting to cable and new receiver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time and did a great job no problems at all with everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was everything that I could have thought of when dealing with a company so great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad installed my tv on my wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two people that showed to my appt and put of my tv were very nice and professional and answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING SERVICE!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came on time, was very helpful, communicative and best of all, quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great !!!!!!!!!!!!!!!!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything was done extremely well !!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mathew was timely, friendly, smart, helpful, and cleaned up after himself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and hid all the cables behind the TV excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 young men did a great job. They were on time and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work by William (Bill) and Devin!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents William and Devin mounted my 2 TVs and connected them to all other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and helpful! I would recommend them to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and clean install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Best Buy mount and set up my new TV. They were on time, professional, and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went perfect. Both gentlemen were great and everything was perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came out and set up well, they were friendly and have good customer service skills

    I would recommend this to a friend
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