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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1613 Showing 32,241-32,260 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional knowledge of work outstanding for scope of work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done right and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and installed for TV mounts and were quick and very professional with their work

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek squad hard to schedule and no follow up by ma

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very nice. Unfortunately they did something which caused all 4 remote rooms connected to our sound system to be knocked offline. Attempts to call Geek Squad and have someone return to fix the problem were not handled properly. The team said their manager would call. He never did. A new team came but not from Magnolia as scheduled. They were thrown into it. They were about to give up when they found an article on the web saying if this one cable was pulled out that all remotes would not function. Suddenly we heard an electrical short type noise in the speakers as the technician pushed this cable back and we regained the connections. The installers had pulled the cable out but couldn’t find it. Thus took about 3 weeks and was really hard to schedule. Not good service at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great all pro on time service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time and did a great job with a new on wall mounting of my 82 inch tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was friendly, professional, and finished the mounting. Very responsive to all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy & quick installation!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was on time and did a fantastic job installing and mounting my son’s tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    made in the shade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad arrived when promised and had the installation completed before promised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation was a snap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did a great job. friendly and courteous. respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, timely, and very polite! I would definitely recommend and use them again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent but the wait was too long. Love the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great As Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great As Always. Great As Always. Great As Always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect timing and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you as this was what we needed and the price could not be beat anywhere around town.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv and did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and service Thank you very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    measuretwicecutonce2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    same crew, all that...............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent Tommie did a great job mounting my tv. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed everything in a timely manner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our team Andy , Andrew, Chris, and Gwen were awesome to work with. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EASY TO INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad was great. they installed it in no time and taught me how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were quick, experienced, respectful, and did a good job! They went over the functions with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad learned how to install this tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were respectful and took their time to do it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job by Geek Squad. Professional job hooked everthing up and went through the remote options.

    I would recommend this to a friend
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