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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1619 Showing 32,361-32,380 of 38,694 reviews
  • Rated 2 out of 5 stars

    Geek Squad more Greek than Geek (Trojan Horse)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took forever to get scheduled. When they came, they: (a) charged to move the TV mount, despite no forewarning this was a possibility; (b) did not verify that the system worked with the existing A/V receiver (which needed to be replaced, and which I had to do myself. Very disappointing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Agent very professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent gave us excellent service, he did his job with ease and professionalism,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the TV mounts and TVs and hooked up all the cables and devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    In and out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came out were very professional. They were in and out under an hour and I had three television mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very professional and mounted TV in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely, professional service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was on time, knew what to do and did, and acted in a professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came out and installed my TV and cleaned up after. Didn't have any issues with this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service as always, always recommend going with the geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent install in an expedient manner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was expedient in installing mount for my new 65" L.G. T.V.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good one. I liked it. Nice job. Wonderful thing to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Good quality, good value and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product kids loved it yada yada yada yada yada

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job .. very good and timely . Grateful for them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative installed a wall mount. He did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad do all of the work was well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installer, knowledgeable and very prompt for arrival

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Changed out a 55" Lg for 65" Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a good job and were able to use the same wall hanger and relocated sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad did a perfect job. Time of arrival was as indicated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV exchange and install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was courteous, pleasant, and efficient. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great! Strong, holds a large TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team at best Buy did a great Job. Product works well.

    I would recommend this to a friend
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