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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1622 Showing 32,421-32,440 of 38,694 reviews
  • Rated 5 out of 5 stars

    Quality Premium TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was efficient, timely, and professional in in installing Premium TV Mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to mount the tv to this frame. Very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Himee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was knew everything no mess cleaned up everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    chris was on time and completed the task quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris mounted and connected tv to all inputs perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting - 56"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Tv Mount for my 55" TV fit perfect in the small office area

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hung and setup tv fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and very tidy, helpful and nice. Cleaned up after themselves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came were great. Very knowlegable about what they were doing. In good hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worry for the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad and quality product make the TV the focus of the room and envy from all visitors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in showed me all the options on the mounting location and installed it perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed and had everything working quickly. Knowledgeable and courteous. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They fixed the universal remote problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great very professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instillation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who conducted the mounting and set up were excellent .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Colors!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV for the price. The colors are beautiful and vibrant.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Please return the television mount!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the television I ordered is amazing, the delivery and installation experience has been quite frustrating. First, my delivery/installation window was 12/3 between 7 AM - 10 AM. I received a text on the morning of 12/3 to confirm. However, the delivery team did not arrive until around 5 PM. Upon arrival, I was informed that the Best Buy essential mount would not work because my studs were too far apart. The team promised to return the Best Buy Essentials mount and I ordered the correct mount in the store. My television was installed the following day. However, it has been over a week and the installation team has not returned the Best Buy essentials mount so I can obtain my refund. Despite multiple calls, discussions with chat support, and pleas with the installation team (I have their direct number) this issue remains unresolved. I hate leaving bad reviews, but I wish someone would just return the mount and refund my purchase. I honestly wish I would have just returned it myself, but I thought Best Buy's installation team would return it to Best Buy. I figured they had to return to the store to pick up new delivery items so I left it in their hands. Big mistake!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good stand, good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is working very well, supporting the smaller tv in the bedroom!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome makes entertainment all the best. Could not ask for more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad is the ONLY way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely professional, knowledgeable and courteous!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Great attitudes and efficiency. Setup was very smoothly done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV stand on the wall and mounted tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were amazing!! Polite followed with the covid rules!! AMAZING SERVICE

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic install with no real explanation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic install. Had to call cable provider to set it up for me. Have had better before.

    I would recommend this to a friend
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