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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1626 Showing 32,501-32,520 of 38,694 reviews
  • Rated 5 out of 5 stars

    Installed a TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job!!! We appreciated the quality of your work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mounted and installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job mounting and installing my son's tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional agents that did a great job installing my TVs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installers were knowledgeable of the product and made the setup understanding clear for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected all the device very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Placed in the correct location by measuring out to dead center perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent very professional and helpful. A versatile and smart geek

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sherman F and his assistant were very helpful installing the tv and providing instructions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    arrived on time, did a quick clean job and were very helpful

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Person in store messed everything up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was given a price to dismount my tv from one household and move it to another one a stone’s throw away. I was aware there would be additional costs and was fine with that. When the person in store gave me the price, it seemed cheap considering the two charges. I verified the cost with him that the charge was for both dismounting and mounting it in the new place and he confirmed all I would be responsible for was transporting it to the new place which I was fine with. The day before they were scheduled to come and perform their service, the technician called me to confirm the appointment and told me he would only be dismounting the tv which was the only thing I paid for. I told him that I thought something was off talking to the guy who set the appointment and asked what it would cost to mount it in the new place to which he replied I would have to reschedule for it all. I had tried reaching out to the store where I set up the appointment to no avail so after work I drove there and canceled everything. Fortunately, i had someone else who was willing to help me and did a great job with handling everything, and that alone has convinced me to never use this service again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    tv installed by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv, sound system and stand assembled quite well and fast by geek squad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roku TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expected a more defined picture Geek Squad installed everything fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic bracket. great price. keeps your TV safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and fast no problems

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total of three TV were install mounts installed. No problems and on time. Yea!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was fast and efficient, told us the dos and donts of the set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job! Team was very responsive to my question!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and organized. Really knew how to deal with customers. Very satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can see the cables are hidden and I don’t see any cables.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its was quick and they were very clean. They were friendly and answered any question I had.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek Squad more Greek than Geek (Trojan Horse)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took forever to get scheduled. When they came, they: (a) charged to move the TV mount, despite no forewarning this was a possibility; (b) did not verify that the system worked with the existing A/V receiver (which needed to be replaced, and which I had to do myself. Very disappointing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Premium TV Mounting (TV Connect & Setup)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my new 85" TV carefully and efficiently.

    I would recommend this to a friend
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