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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1627 Showing 32,521-32,540 of 38,694 reviews
  • Rated 4 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed old tv and installed new tv .They wher fast and they seem to know what to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good clean up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complex hookup and detailed but the techs got most of it. They cleaned up area really well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my 65" tv. They were quick and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job! Team was very responsive to my question!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and organized. Really knew how to deal with customers. Very satisfied!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were told by the Best Buy associate who booked the install that Geek Squad was not available on weekends. So we had to choose a weekday and take time off of work. We were told the installer would be there at a certain time early morning and then the time was switched to later in the day. During phone calls with the technician the installer was rude and dismissive. He also informed us that we should be there and why didn't we choose a weekend if we were not available. (Thankfully, my father-in-law agreed to be present for the install.) However, the sales associate told us at the time of purchase that weekends were not an option. The installer also drilled screws through the medicine cabinet and laundry chute, on the opposite wall causing damage. I should have saved myself the headache and $250.00. I have to reinstall now anyway as it was not in the correct place.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Go geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service!!! Two guys came and were so efficient and fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents followed COVID safety while mounting my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its was quick and they were very clean. They were friendly and answered any question I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best to get an expert

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that programmed our single remote also mounted the TV. Great Job..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that installed my TV was friendly, talkative and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional keeping safe distancing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make it super easy and Very professional keeping safe distancing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy came and put the tv on my wall and I like best buy has a geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were nice polite efficient and safe. Did a great job fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was quick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents quickly mounted an existing TV in my office using the LeGrand in wall system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service Alex thank you very much! Keep up the good work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad mounted my TV very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job to mount my TV . Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Professional, friendly, timely. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He Knew Exactly What He Was Doin. He Explained It To Me Also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and smooth TV mounting! Efficient, professional techs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did fabulous job mounting my tv he was quick and he showed us how to move it for different angle viewing

    I would recommend this to a friend
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